Hehe cool
I remember last year when a lady drove into the back of me. Not much damage but garages being garages, wanted about £800 to repair it (literally all that had happened was a parking sensor had been pushed into the bumber and the rear structure was a little dented where the spare tyre was)
Quick call to the insurance, didnt even remember who I was insured with or my policy number. I started off along the lines of "Hi, I cant remember if Im insured with you or..., dont even have my policy number..." but pretty quickly after doing a few checks got all that sorted.
They then quickly ran me through what needed doing, I had a look around to see if I could get the car repaired cheaply without the lady getting her no claims dented (she was nice). In the end called back and quickly and painlessly sorted out a garage appointment and hire car. It was seriously too easy...Get off the phone with insurance, 10 mins later garage calls, arranges time to see car. Then theres a really nice hire car waiting for me and I had that indefinately until I got mine back, only needed 2 signatures the whole thing and a couple of calls to the lady to let her know what was happening/get insurance number.
It was quite pleasant and straight forward, when compared to other services like mobile phones, where they sometimes jump through hoops to get your custom and then youre stuck with long waiting times on the phone once they have you. The phone barely rang whenever I called!
So yeah, pretty off topic, but I dont think Ill ever get over how cool car insurance can be in terms of ease, so long as its not your fault haha.