Chat > Entertainment & Technology
Amazon Account issues
neXus:
Looking into this to see if anyone else has experienced this.
I got an Amazon account, the wife has one.
Wife had it locked out recently because of orders placed not us etc. Amazon canceled them and locked the account and we had to do the recovery process. Now its a wife so you always on your toes about what they used their password etc on but I update her password regularly and she only logs in on ipad and iphone and recent passwords are all the complicated Apple ones you unlock with face ID. She has the PTO two step authentication on the amazon account as well.
This happened after she did xmas shopping buying presents and she uses the Amazon app for that.
I bought something yesterday and that night/early hours someone logged in and did gift vouchers, phone case before amazon picked that up, locked the account etc as well. I recovered access and there were other items in the cart, new password etc.
I ONLY use the IOS app for amazon and also two step authentication with the code to text.
I am waiting for the right account support to get back to me but I am really interested being a careful tech minded developer on what is going on.
I changed my wifes email password, my email for amazon is on a office365 setup white listed devices so you cant just login from anywhere even if you had the password details.
I can only think Amazon have some sort of flaw passing details to 3rd parties selling on Amazon that are then using details to get into peoples accounts or sell those on? Or API issues?
Amazon seem pretty quick to react and throw the "We do not know" hands up when contacting support.
Anyone else experienced this?
zpyder:
Haveibeenpwned.com your email address see if anything comes up?
Its horrifying how many of my oldest accounts have been compromised now!
Sent from my SM-G998B using Tapatalk
neXus:
--- Quote from: zpyder on January 11, 2022, 23:13:06 PM ---Haveibeenpwned.com your email address see if anything comes up?
Its horrifying how many of my oldest accounts have been compromised now!
Sent from my SM-G998B using Tapatalk
--- End quote ---
Even if we secure its the companies getting compromised themselves which is the pain in the ass. For my main email the ones that are shown there I know of and were emailed by said companies and updated my passwords when they did their process. Some were forced. Nothing new on there and some like foodora do not even exist.
Clock'd 0Ne:
I've never heard anything like it, it must be something to do with 3rd parties as you say as their security is generally top notch.
neXus:
--- Quote from: Clock'd 0Ne on January 12, 2022, 09:58:32 AM ---I've never heard anything like it, it must be something to do with 3rd parties as you say as their security is generally top notch.
--- End quote ---
They sent email saying they found no activity or access outside me in an automated email. Went on the chat and said that is not right and they said they would contact again. And then got another email saying the same thing.
I am leaning to their is a flaw or security issue in their system they fully aware off and have a detection process in place for but just trying to hide it till what ever it is gets properly sorted.
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