Tekforums
Chat => Entertainment & Technology => Topic started by: soopahfly on June 26, 2006, 12:07:56 PM
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My GF signed up for a hosting package and domain with ETGlobal Solution.
The domain comes back as belonging to her when we do a whois, but we cant log onto the Cpanel.
Weve tried www.offschoolsick.com/cpanel and its just not resolving.
Were in a mad rush to get this working as its for her assignment which needs to be in tomorrow. And this is the weakest link in the chain.
Weve raised a support ticket yesterday evening, and havent got a response yet though I have been reliably informed that they can be slow to respond.
Come on Crocket, Sort it out!
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When was the record created? It can take a few days for the DNS records to propogate upwards.
If its really urgent for an assignemnt, get the person looking at it to browse by IP.
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hmm, ive found that DNS ususally propegates within an hour nowadays :/
Set up bind on my dedi a while back, bought a domain added the bind record and it worked 10mins later from a number of remote locations.
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The order was placed on the 19th
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irc.quakenet.org
#etglobalsolution
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Its been sorted :D
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Nice one :)
Whenever I have an issue with them I yell at em via IRC :) Sorted normally moments after it.
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Right. First of all, Im on irc.quakenet.org pretty much 24/7 idling in #etglobalsolution - mIRC users clicky (http://irc://irc.uk.quakenet.org/etglobalsolution) Under the nickname [Adam]
If you need *immediate* support, then please feel free to use IRC. It is by no means an official method of support, but if Im there.. Ill answer your question :)
Im also in the #tekheads channel on Quakenet. Any probs, gimme a shout o/
*waves*
Adam (Previously known as Jonnyboy :p)
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Well you werent there all day yesterday or last night...
Please can you cancel my account (not that its been set up anyway), and refund the payment? Ta.
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I dont have access to accounts, sorry :(
And yeah, the post was an as of now.
I stopped doing it because nobody ever bothered joining it :)
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I dont have access to accounts, sorry :(
And yeah, the post was an as of now.
I stopped doing it because nobody ever bothered joining it :)
so where is support and why has it taken so long to sort for sara?
I had the same problem the other week. TBF thoings have quite good but they seem to havde totally fallen apart now, including the website.
Are ETGS going to be continuing for much longer?
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Have spoken at length to Adam now - hes a volunteer so its hardly his fault - Crockets now activated me....
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Have spoken at length to Adam now - hes a volunteer so its hardly his fault - Crockets now activated me....
not blaming anyone, just wondered as they are my hosts :)
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ETGS arent going anywhere. Neither am I! Ive been very very VERY busy recently, as has Nitesh. Ive sorted out my personal stuff, starting a new job soon, so Im back on the support tickets / IRC support :)
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Does anyone know if there is a problem at ETGS?
My site was down all yesterday and today, I cant log in to raise a ticket, the phone number has a problem according to the phone people, and the e-mail I sent has bounced backs after 50 attempts to deliver it.
Additionally, their support forum is down due to forum licence issues, the Service Update s & News link says There appears to be an error with the database, and the Service Status - Server link says Error: config.php does not exist.
As you can imagine, I am very worried. :(
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It should be sorted Kamali, my site is back up ;)
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Thanks for your help - do you have any idea what the problem was?
My own site is not back :( - in fact, I am now getting this message:
Internet Services - Best Quality Hosting, No Compromises, Ever.
SUSPENDED ACCOUNT - YOUR HOSTING ACCOUNT HAS BEEN SUSPENDED!
Dear Customer,
Your account has been suspended. This could be due to billing issues or violation of our terms and conditions.
If you have any problems, please email us: support [at] etglobalsolution.co.uk
Our Support Portal is online at: http://www.etglobalsolution.co.uk/support/
Telephone: 02070 438 799
Sincerely yours,
ETGlobalSolution Ltd
I paid for 12 months up front, and that was only in March this year. And I have used the space very little, and certainly not for anything that should get me suspended.
Do you know of any other way I can contact them? I really need to get this sorted out.
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Does anyone know if there is a problem at ETGS?
My site was down all yesterday and today, I cant log in to raise a ticket, the phone number has a problem according to the phone people, and the e-mail I sent has bounced backs after 50 attempts to deliver it.
Additionally, their support forum is down due to forum licence issues, the Service Update s & News link says There appears to be an error with the database, and the Service Status - Server link says Error: config.php does not exist.
As you can imagine, I am very worried. :(
lol the reason I left them was due to the fact that they never got their support website working at all.
Since they moved hosts about 3 years ago, they have not bothered fixing it. My website got hacked due to their insecurities, and as they refused to keep their own website and servers up to date, I left.
I am ashamed to have recommended them to others previously. Adam was really the only one who did anything technical there, Crocket was more on the business side.
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What i would really like is a single web hosting company in the uk that i can actually trust, they all seem to be a bunch of cowboys, best i have come across is 34sp.com
There are just no safe big names that i feel i can rely on
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lol the reason I left them was due to the fact that they never got their support website working at all.
Since they moved hosts about 3 years ago, they have not bothered fixing it. My website got hacked due to their insecurities, and as they refused to keep their own website and servers up to date, I left.
I am ashamed to have recommended them to others previously. Adam was really the only one who did anything technical there, Crocket was more on the business side.
How did you prove that your website was hacked due to their insecurities? I may have to do the same.
They have finally replied to me:
The website (infact the whole server) was down due to the content of your website.
Your account had copied data from HSBC to gain bank account details on your site.
I attach a screenshot for your attention.
We are currently routing through your files and website to find the cause and will notify HSBC directly as they reported the issue.
We will automatically unsuspend the account once we are satisfied with the outcome this is due to take around 12 days due to the seriousness of the above case.
Thank You,
Nitesh Patel
The screen shot they included shows a log in window for internet banking. The directory it is in is a directory called chat. I remember installing a chat thing out of Fantastico, but it wasnt a patch on MSN. We played with it for about 20 minutes, and never touched it again since - that was about 6 months ago.
I dont see how anyone could have got in there to do anything like that. This is so awful - I just dont know what to do next, or how I can prove this is not my fault.
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Chances are someone has hacked in, they will not have used your computer to do it though so you should be safe enough.
CHECK YOUR COMPUTER FOR NASTIES. Its unlikely but they may have managed to install a keylogger on or similar software and grabbed your login details.
Also think if you have allowed access to anyone else. Occasionally friends do stupid things like post your stuff on the internet.
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my guess is the chat thing you installed wasnt kept upto date and someone found a flaw in the php
allowed them to write their own code to the site
happens with large scale stuff like blogging sites and bulletin boards quite a bit
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Chances are someone has hacked in, they will not have used your computer to do it though so you should be safe enough.
No, nobody has access to my computer but me, so it should be safe.
CHECK YOUR COMPUTER FOR NASTIES. Its unlikely but they may have managed to install a keylogger on or similar software and grabbed your login details.
I run Windows Firewall, AVG, Spy Sweeper, Spyware Doctor, and Spybot (all at the same time), so hopefully they keep the nasties away between them. I will scan though.
Also think if you have allowed access to anyone else. Occasionally friends do stupid things like post your stuff on the internet.
No one has ever been given the passwords for the control panel or the FTP access. One person has access to a subdirectory, but she cant access anything but that, and only knows how to put pics in it.
my guess is the chat thing you installed wasnt kept upto date and someone found a flaw in the php
allowed them to write their own code to the site
That may be - I never went back to it after we decided it was rubbish. What I cant figure out is how a hacker even found my site, I have the robots.txt set to no robots, so it shouldnt be listed anywhere.
happens with large scale stuff like blogging sites and bulletin boards quite a bit
That must be why Invision keeps releasing new patches for their IPB boards, I guess. I dont remember seeing any for the PHPBB boards though.
Thanks very much for your help and advice, both of you. I will now go and scan my computer...
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Finding a site is easy, you just set some software up to ping random addresses and see if there is any reply. If there is then you have found yourself a site.
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my guess is the chat thing you installed wasnt kept upto date and someone found a flaw in the php
allowed them to write their own code to the site
happens with large scale stuff like blogging sites and bulletin boards quite a bit
that is similar to what happened with mine.
PHPBB2 got hacked. Also my website I had an admin panel for (created by myself) got hacked because of a PHP function they left enabled, which I had no need for, yet was highly documented as a large security risk.
The fact of the matter is, on their IRC support chatroom I remember having a conversation with Adam about this, and showing him exactly what someone could do on their servers using a simple PHP script you could download from the net. Telling him I was concerned about the security of their servers. Adam told me hed told crocket, but not to worry as it was so obscure a risk that it wasnt worth worrying about. Only wish I kept the damn logs of that conversation now.
It was a large enough hole that someone could run shell commands on their server, and view all accounts, upload any files they wanted, and download any files they wanted from any folder providing the user "nobody" had read/write access to it. HTACCESS even got bypassed.
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The thing to do is move away from bedroom hosting companies and spend a little more to be with a big name like Fasthosts. I too learned the hard way.
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The thing to do is move away from bedroom hosting companies and spend a little more to be with a big name like Fasthosts. I too learned the hard way.
lol yeah. I think the first time someone actually sets up a proper UK based hosting company that isnt run from someones bedroom, theyll be in the money big time! :D
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Dont seem to be able to send out emails, though I can receive them now :|
*sigh*
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lol yeah. I think the first time someone actually sets up a proper UK based hosting company that isnt run from someones bedroom, theyll be in the money big time! :D
There are plenty around. Easyspace (http://www.easyspace.com) for example, based up in Glasgow iirc
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Im with etglobalsolution (my website is conceptex.co.uk), and have had some problems with them recently - i.e. my website would be up one day and down another, and it only receiving some of the emails...
But a couple of days ago my website and email completely went down, along with:
etglobalsolution.co.uk
etglobalsolution.com
kcart.co.uk
mindslap.co.uk
modded.me.uk
(They own these websites too)
And as some of you may already know... they NEVER answer their phone, even if we could get the number - which we cant - because their site is down.
This is ridiculous, our ordering system is hosted on our website along with our company website..... my head is going to explode.
Vent some frustration? I found this review site: http://www.webhostingstuff.com/review/ETGlobalSolution.html
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For the moment it seems sorted
/crosses fingers...
/touches wood...
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Still as bad as ever over here....
https://www.etglobalsolution.co.uk/support/
is down.
phone number redirects to another number, which goes to an answering machine where messages dont get returned.
Nobody replies to any emails.
At the moment my MySQL server is down, but that varies between email, main website and FTP server.
Surely this is illegal? Not being able to contact a company you have a contract with or purchase from?
Im contacting trading standards anyway, they have been very sucessful with less than co-operative hosts in my past (including one that tried to sue me because my virtual server got hacked - which was their fault).
So if "Nitesh" or whoever reads this, I suggest you phone me because Im going in to our local Trading Standards office on Friday. Oh and doing this isnt going out my way because I work in the town centre.
Have a nice day.
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My site is up and down again :cry:
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Lol, crap.
Cheers
Tongy
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Sounds like they need closing down (if they havent already!). Glad I have my Rackspace account - at least I know Ill never have problems like this.
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They also have an eBay account. They didnt reply to the message I left them there either.
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It is about time the uk had a tradings body for hosting companies, similar to as ofcom is to communications companies
The amount of very shoddy companies doing this are shocking and being able to trust companies is difficult without anything to base it on
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Ofcom will deal with complaints made against Web hosting companies.
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Those utter bastards.
The site was down for 4 days no email to explain why. Now they have just charged me for another years hosting without any notice. Tried to contact them to cancel but none of the contact pages work. :x
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Scamola.
Cheers
Tongy
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Ofcom will deal with complaints made against Web hosting companies.
Thats good to know. Might get in touch.
Cheers
Tongy
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Those utter bastards.
The site was down for 4 days no email to explain why. Now they have just charged me for another years hosting without any notice. Tried to contact them to cancel but none of the contact pages work. :x
Contact ofcom. Suggest every here affected by them does so.
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Remember to make your thoughts known... also the only person that thinks that they are good, works for them.
http://www.webhostingstuff.com/comments/ETGlobalSolution-5141.html
Crap, utter crap. I think their head is in the sand....or worse.
Cheers
Tongy
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Looks like they are down again as of this morning.
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Boo.
Someone remind me to take a new backup of my site when its up again...
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Wish you could do something about these inconcievably useless muppets?
Well, now you can !
Just do as this guy did to his host at this link:
http://www.ackadia.com/home/blog/blog-2005-december.php
We are paying for a service, and not receiving that service!
Not only that, but hes charged me for 3 years and Ive been with them for less than 2.
AND we cannot contact the company either.
edit:
Heres the watchdog link: http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml
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Thanks for the links - I just wrote to Watchdog. My own contract with ETGS runs out 7th March. Ive written cancelling renewal - but I bet they take the money anyway.
Their whole site is down at the moment - appalling company.
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I hit the JACKPOT here!!!
Niteshs details (Director of ETDODGEYSOLUTION)
Personal: (might not answer)
(Works 100%, contacted him and got my site backup in 20 mins)
Hope this helps everyone :)
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I hit the JACKPOT here!!!
Niteshs details (Director of ETDODGEYSOLUTION)
Personal: (might not answer)
MSN: (Works 100%, contacted him and got my site backup in 20 mins)
Hope this helps everyone :)
Im going to try and contact him now and get my account closed before this goes on any longer.
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I added him on MSN earlier, but he hasnt shown up since.
SlyD - is ETDODGEYSOLUTION your invention, or has he listed himself as that somewhere? :shock: (It is VERY appropriate, whoever thought it up!)
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Ridiculous. Their website is down, my cpanel password is incorrect, so is the password to all of my email address, what the hell is going on?
What can i do about cancelling etc?
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Ridiculous. Their website is down, my cpanel password is incorrect, so is the password to all of my email address, what the hell is going on?
What can i do about cancelling etc?
Im in the same boat. My cpanel has changed passwords without my knowledge and whatshisface hasnt shown up on MSN since I first added him so Ive no way to cancel.
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Office of Fair Trading, and Trading Standards is the only recourse if thats the case.
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Love it, Bill gates is his nick on MSN ..... more like Nick Leeson :D
Cheers
Tongy
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Ive managed to get hold of him on MSN and apparently my account will be closed tomorrow. Ill believe it when they stop billing me.
Strangely enough after my FTP being dead for weeks and my cpanel password not working after I spoke to him everything has sprang back to life.
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Haha crap.
Total amateurs. Give it up and go for sweatpants.
Cheers
Tongy
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Back, I wonder how long it will be up this time? :shrug:
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^^^ Ditto.
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Our site has been down for about 2 days and he either ignores me on MSN or hes not online.
His profile:
Gender: Male
Age: 19
Occupation: Student & Company Director
(http://img2.freeimagehosting.net/uploads/01b3e3712a.jpg)
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Theres an old wise saying... you get what you pay for!
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Theyve just automatically taken payment for another year - not been using them for about 6 months and have asked for cancellation several times by email :(
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Theyve just automatically taken payment for another year - not been using them for about 6 months and have asked for cancellation several times by email :(
Lol... not at you though... What a shower.
Cheers
Tongy
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Theyve just automatically taken payment for another year - not been using them for about 6 months and have asked for cancellation several times by email :(
tell the bank to reclaim it.
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Your lucky, Lynzs site has been turned into an adult search engine.
Didnt even ask for renewal payment.
Technically, I own that domain for 2 years. How can they sell it?
Fing scum at ETGlobal. Thieving Bastards.
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grr
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I can no longer provide any help re: etgs problems. I used to help out but it appears ive been locked out and had my domain/account deleted. 4 years help and now, nothing.. nice eh? Oh and I just got an invoice for £300.
As a wise man once said.. wtf is this sh*t?!
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i though Easyhosts were bad, ETGS guys make me cringe. I have server space with a small supplier, but ive had no problems, and about 5 days downtime in the 4 years ive been using them.
If people are now being billed for a service they arent receiving then i would be contacting the police. I think it would come under the classification of fraud.
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Theyve just automatically taken payment for another year - not been using them for about 6 months and have asked for cancellation several times by email :(
I spoke to the chap over MSN three times and received three confirmations of cancellation. My account still ran on until it would have normally expired and then they tried to re-bill me but fortunately my switch card has expired so theyve been hitting me with invoices ever since.
Cheeky bastards.
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i though Easyhosts were bad, ETGS guys make me cringe. I have server space with a small supplier, but ive had no problems, and about 5 days downtime in the 4 years ive been using them.
If people are now being billed for a service they arent receiving then i would be contacting the police. I think it would come under the classification of fraud.
5 days of downtime in 4 years is f***ing poor tbqpfh
99.67% uptime.
99.95% is the least most business accepts!
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5 days of downtime in 4 years is f***ing poor tbqpfh
99.67% uptime.
99.95% is the least most business accepts!
But its good enough for a regular site, and 3 days of that was a cable break while they sorted it out. the other 2 days were respectively a physical server move from one place to another, and a bad RAM stick.
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Well I havent paid for my Bluguy site for 2 years and its still there :P
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Lol I dont know whats with them (Bluguy), I didnt renew the hosting in June and its still there too. However I did renew the domain for two years but the sods left it and I got warning letters from Nominet.
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Theyve just automatically taken payment for another year - not been using them for about 6 months and have asked for cancellation several times by email :(
Have you managed to sort this out yet?
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I can no longer provide any help re: etgs problems. I used to help out but it appears ive been locked out and had my domain/account deleted. 4 years help and now, nothing.. nice eh? Oh and I just got an invoice for £300.
As a wise man once said.. wtf is this sh*t?!
I feel really sorry for you man, you were always there helping people on IRC and youve been royally shafted too now it seems :disappointed:
Bedroom webhosts?
Another name for C**TS.
I suggest everyone start making chargebacks, etc. and filing claims with the bank, and involve the authorities if necessary.
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I feel well sh*t about this whole affair. :(
Wish I never ever recommended them so vocally to you lot. They were a great host for 2 years, then it all went to sh*te, thankfully I got out, but I know some of you, sara included, landed in the crap with regards to this and my recommendation. I apologise profusely, I had no idea that itd turn out like that.
Adam was the main reason I approved of them so much, his help and constant availability online made any issue I have almost a non-issue.
Nitesh however is a complete twat.
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Hello All,
Just thought Id clear up the situation, we do not rebill for any hosting accounts automatically it is done via WorldPay.
Most customers will cancel their automatic rebilling namely called FuturePay Agreement which is the agreement between the customer and worldpay to rebill for services automatically until the agreement is cancelled.
As for the support, hosting etc we are unable to cover our costs hence we have cut back drastically and currently is in a sustainable state again.
You can contact WorldPay on: 0870 366 1233 to cancel the agreement or you can login to WorldPay directly and cancel the agreement.
If you have been billed incorrectly please email: crocket
Refunds will be issued within 14 working days however may be delayed dependant of my workload.
We WILL be working with WorldPay ASAP to cancel all agreements so rebilling does not occur unless you specifically re-input your card details to renew service.
For any customers who are with us and have submitted renewals service will continue as normal.
Regards,
Nitesh
** Please also email the above address if you require domain releases etc
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Hmm, sounds like balls to me.
Contact each customer individually and beg forgiveness, otherwise youre f**ked. Sorry for the language but its word of mouth that made you, and its word of mouth that will screw you.
Edit - Was just thinking, what happened if MS said tommorow screw you all lol. Theyd get away with millions of pounds, only 1/3 of which would be recovered. Bill would be lolling.
Cmon bedroom hosts, prove you have the balls.
(Damn Im feeling agressive tonight).
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Mr White Giant,
Bedroom hosts, would one really be Limited and be VAT registered?
Get your facts straight.
How can you compare Microsoft and one company which is not even 10,000 of the size in turnover!
TBH, not up for discussion if your not a customer, and your not according to our records, you dont require a refund so why post and ruin it for our customers?
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why post and ruin it for our customers?
Read up the thread, it would appear from various comments that YOU ruined it for your customers, not Paddy.
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Im fairly sure it is up for discussion, 6 pages of this thread seems to think so.
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Mr White Giant,
Bedroom hosts, would one really be Limited and be VAT registered?
Get your facts straight.
How can you compare Microsoft and one company which is not even 10,000 of the size in turnover!
TBH, not up for discussion if your not a customer, and your not according to our records, you dont require a refund so why post and ruin it for our customers?
Only requires £89 last time I checked for VAT registering. All of the staff doing sales in my previous company were all VAT registered. Even have companies out there that will be your nominated secretary.
In fact its piss to become a vat registered ltd company. All you need is an accountant, and a few names/addresses.
Lets go over some comments on your hosting anyway.
The security of those servers is laughable.
The uptime is also laughable.
"We are unable to cover our costs" - Organisation... laughable.
The way you have treated your customers - not laughable, just downright inexcusable.
Wonder if theyll be getting interest paid back on their wrongly taken funds in line with some percentage above the base rate, calculated daily. Probably not, but they should.
Final mark of unprofessionalism: Your website, has not worked correctly since you created the company.
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In crockets defense, what do you all expect for £2/year?
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Was £15 as far as I was aware. If a company is unable to offer the service at the prices offered then he should never have advertised it as a false promise.
We didnt choose the payment structure of his company. He did. So I fail to see how thats possibly any defence for him.
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In crockets defense, what do you all expect for £2/year?
It doesnt matter how much or how little the service is, repeat billing and ignoring cancellation requests is out of order.
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In crockets defense, what do you all expect for £2/year?
Theft? Yeah, nice one.
Cheers
Tongy
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Ironically enough, I was discussing hosting with a mate last night he was telling me how awful his current host is, guess who hes with?
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Just thought Id clear up the situation, we do not rebill for any hosting accounts automatically it is done via WorldPay.
Most customers will cancel their automatic rebilling namely called FuturePay Agreement which is the agreement between the customer and worldpay to rebill for services automatically until the agreement is cancelled.
Thats just not right. All other subscription accounts I have that use a 3rd party payment system on the net, you cancel through the service you use, or at least, the service you use has an option for cancellation that takes you to the correct payment page to make that change. I wasnt even aware my account hadnt bee cancelled, even though I asked a long long time ago, until I got billed just now. Its only £10, but being an unemployed student, thats a lot. Especially as MS has decided to shaft me out of an extra £40 for no reason. needless to say, thats being disputed, and so will the £10 unless something can be done.
You can contact WorldPay on: 0870 366 1233 to cancel the agreement or you can login to WorldPay directly and cancel the agreement.
Sadly I only found out I had to AFTER theyd taken the money out. Well have to see whether they can refund as my expectations of your service mean I doubt Ill even get a reply to the email I just sent you.
If you have been billed incorrectly please email: crocket
Refunds will be issued within 14 working days however may be delayed dependant of my workload.
I hope so.
We WILL be working with WorldPay ASAP to cancel all agreements so rebilling does not occur unless you specifically re-input your card details to renew service.
Well, you obviously didnt do it ASAP enough.
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To crockets credit I have never just had a payment sucked from my account and there has been a time when I owed him six months and he still didnt cut me loose.
There has been a bit of a problem with down time, but you cant always guarantee your server will be functional with b*stads trying to hack in regularly. Software and updates means that it will go down sometime and if everything goes at once there will be a delay in getting it back up again.
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To crockets credit I have never just had a payment sucked from my account and there has been a time when I owed him six months and he still didnt cut me loose.
There has been a bit of a problem with down time, but you cant always guarantee your server will be functional with b*stads trying to hack in regularly. Software and updates means that it will go down sometime and if everything goes at once there will be a delay in getting it back up again.
Am I reading this correctly.... you are trying to defend ETGS?
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Nope, their service this last year and a bit hasnt been anywhere near what it should be, but there were reasons, and I can understand them, even if they shouldnt have happened.
It is very difficult operating on a very marginal profit.
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so the reason he puts [] round his email is to stop the spam trawlers.
Hows this
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Wont make any difference, doesnt appear that he even answers his gmail account anymore.
*sighs*
Yet another trip to the bank to start the ball rolling on a transaction dispute.
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I actually got a reply last night, and a refund this morning.
At long last, I wipe my hands of em.
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my ETglobal email and webpage are both down :(
I keep putting in requests to have the domain transfered over to ukreg or whatever it is... but no replies :(
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Youd have thought Id learnt my lesson with using cheap hosts. But I didnt. For the last year Ive been using a site called hostgator. ubercheap and offers similar packages to what ETGS offered. The difference being that if you email them, even on a sunday, you get a reply back within an hour or two, even at 11pm. (probably due to time differences)
Not had any problems with outages or anything like that either. might be worth looking into for people that want online storage for a basic site, but arent needing lots of traffic or commercial stuff much....
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may i suggest : http://topducks.com
also known as http://ihostwebservices.com
Again, only a small company, but he makes it because there is a great level of personal service, and hes been going for years. I think hes been hosting my own site for over 3 years now, and to be fair he prices are pretty good. the server is fully managed so if it goes down its back up in minutes normally. he is a US based host though, so some of you may not be interested, but to be fair, ive had no problems myself, and niether has anyone else i know that uses them. Hell also eject spammers and no-mark morons from the service if they are causing issues. The "Problem" for some folks is that they prefer to see stated prices, while Kevin prefers to spec you on what package you think youll need.
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erm... anyone else having problems ?
my webspace has dissapeared and I cant check email ?
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Mine worked - no problem.
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Crocket, Ive been trying to pay my latest bill, but your worldpay payments arent working. This is incredibly annoying, since your automated system has now taken down my site due to failure to pay. Ive raised a support ticket in your billing section, but its still listed as "New".
Andrew Ross
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Ive had a suport ticket open for 2 weeks now and havent heard a thing :(
plus... I don;t think Crocket works for ETGlobal anymore :(
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I thought I posted this previously in another thread over here somewhere...
If you need domains releasing, accounts unsuspending, backups, password resets etc...
Please email: crocket AT gmail DOT com
Requests will be processed as soon as possible however hopefully within 72 hours depending on my workload.
Regards,
Nitesh
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tooy, ugm ;)
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Ill sticky this so its at the top.
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Knighty: I havent received an email from you, please resend if you still require assistance. (Ive checked through spam however could not find anything)
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sent you a new one :-)
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Looks like mine is down again. Oy, Corcket, get on and fix it :rage:
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Serious, Mail me your domain details at:- crocket (@) gmail . com and Ill look into it for you.
It shouldnt be offline.
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It isnt any more, was off for a few days and came back up today.
<--- easy way to tell is my avatar.
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Crocket, your billing is foobared again and I havent recieved a reply to my mail.
I cant pay you if it doenst work!
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lol, Id give up if I were you serious..... i tried for months to pay for my domain/webspace/email etc... and got no-where....
they wont even dump the domain so i can reg it somewhere else :(
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The company has since ceased trading, please see http://www.etglobalsolution.co.uk for further information.
Backups, domains etc will be released once an email has been received from you.
Even if you require a backup and you are no longer a customer, enquire and well do our best to locate it.
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Mail sent. Now to see how fast I get a response.
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Did you get a response yet? :P
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Ages ago, then didnt bother to renew. Not a lot of point in doing it really.
Let some URL stealing louse pay for it :D
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Ages ago, then didnt bother to renew. Not a lot of point in doing it really.
Let some URL stealing louse pay for it :D
I cant believe you stayed with them, i tried sorting a couple of times then just called the bank to put a stop on any payment, then signed up with Fasthosts and tbh ive not been with them for like 3 years lol so uh xD wtf