I'm one of the rare few that seems to love both, I like having lossless FLAC copies of everything stored on my HDD for quick and easy access and I like being able to manage my games via Steam, but at the same time I love having a boxed version with artwork and booklets and a physical disc so there is always a backup that won't fail.
Forgetting about digital though, the three things that eventually put me off ever stepping foot in a bricks and mortar shop like HMV, Virgin, etc were laughable prices, poor attention paid to upcoming/preorders (its quicker to get stuff online on preorder, wtf?) and finally the fact that nothing was ever kept in good condition because as soon as it hits the shelf the general public gets their scrubby mitts on the stuff and it ends up on the floor, covered in scratches, marks, stickers and crud.
You can't compete with a pre-order arriving on your doorstep from Amazon cheaper, on the day of the release, well packaged and without even a fingerprint or crumpled corner on the box. You don't even have to leave your house.
I'm surprised any of the others can compete and I do wonder how long they have left. It makes you wonder what the high street will look like in another 10 years time. It seems like its going to be endless clothes shops, bookies, charity shops and coffee houses with the odd department store thrown in.
I can understand that but I think everything online, steam, itunes, netflix, the online stores to by dvd's etc at cheaper price then in the stores most with free shipping and next day....
To nice and convenient to be real bothered the stores close.
Clothing is a thing you think you need to be there and yes, you need to but..
My fiancee is a BIG clothes shopper, big, I done 7.5 hours in one day more then once, so she shops!
BUT she does a lot online now, sites like boohoo.com work well, work on ipads, have good images, info and even videos of girls walking down the catwalk wearing the outfit.
Good info, very easy, see what you want, know your size. Often not handled as much as they are in stores so do not have snags and damage as they do in the store... Pretty good.
Lots of things have not handled returns very well but its getting better.
Places will ship replacements to you with return packaging for the damaged item so you do not have to pay for it. And people Like Dell have an awesome service...
So in lots of areas online really is killing physical stores in most areas.