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Author Topic: PlusNet Broadband speed drop-off?  (Read 6836 times)

  • Offline Eagle

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Re:PlusNet Broadband speed drop-off?
Reply #30 on: November 19, 2009, 17:20:37 PM
Ticket updated.
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  • Offline Eagle

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Re:PlusNet Broadband speed drop-off?
Reply #31 on: November 23, 2009, 14:28:29 PM
Does anyone know if I could get Bonded ADSL?  Would that improve things?
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  • Offline Eagle

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Re:PlusNet Broadband speed drop-off?
Reply #32 on: November 25, 2009, 08:08:00 AM
Six days later; no BT engineer booked and ticket closed.  Appalling, quite frankly.
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Re:PlusNet Broadband speed drop-off?
Reply #33 on: November 25, 2009, 11:43:12 AM
Personally, Id let PN fix it then move.
You wont have to convince another ISP of the problems then.
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PlusNet Broadband speed drop-off?
Reply #34 on: November 25, 2009, 17:26:49 PM
Your engineers due tomorrow morning with instructions to improve the quality of the line.
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Re:PlusNet Broadband speed drop-off?
Reply #35 on: November 25, 2009, 18:27:13 PM
\o\\o//o/
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  • Offline zpyder

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Re:PlusNet Broadband speed drop-off?
Reply #36 on: November 25, 2009, 18:35:58 PM
Id say believe it when you see it given the impression one gets when reading this thread ;)
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  • Offline Eagle

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PlusNet Broadband speed drop-off?
Reply #37 on: November 25, 2009, 21:53:58 PM
Quote from: Maldonado
Your engineers due tomorrow morning with instructions to improve the quality of the line.

Cheers. :)
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Re:PlusNet Broadband speed drop-off?
Reply #38 on: November 26, 2009, 16:09:38 PM
Well??
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  • Offline Eagle

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Re:PlusNet Broadband speed drop-off?
Reply #39 on: November 26, 2009, 18:48:21 PM
He managed to decrease the line noise by 2Db!  :nana:








...  its now 74dB  :disappointed:

Not sure how the line deteriorated so much (down from 1.5Mb/s) in the space of four weeks but there you go.

Never mind, at least its been tried (which was all I wanted).  Now switching to Royal Mail for my comms. ;)

I now need to look at alternatives.  My 3G dongle thingy kicks out around 800kb - 1.5Mb but its not all that stable and my limit is 5Gb/month.  Need to find an attenuator/aerial thingy.  Any suggestions?

.
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Re:PlusNet Broadband speed drop-off?
Reply #40 on: November 27, 2009, 13:42:48 PM
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PlusNet Broadband speed drop-off?
Reply #41 on: November 28, 2009, 00:31:18 AM
Put my dad on PN a few months ago, I do hope it wasnt a bad choice.

Craps all over my own Sky connection mind.
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Re:PlusNet Broadband speed drop-off?
Reply #42 on: November 28, 2009, 13:12:36 PM
Things like this arent PNs fault.  They cant help if you get absolute monkeys for BT engineers.
That said, Some of the staff are like that too.  When I was there, I was on Bens team and they are a team that cares.

Try and make sure you get through to Team A if you have any problems, and if you get through to a "Steve" mention extension cables for a list of clarksonesque metaphors :D
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  • Offline Eagle

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Re:PlusNet Broadband speed drop-off?
Reply #43 on: November 28, 2009, 19:05:20 PM
Quote from: soopahfly
Things like this arent PNs fault.

Fully understand that, hence why my beef wasnt with them over the line fault.  What does grip my sh*t though is the reluctance to help and that Im considered not economically viable as a customer.

Beyond caring now...

Does anyone use one of those attenuator thingies for their 3G dongle?




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  • Offline Serious

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Re:PlusNet Broadband speed drop-off?
Reply #44 on: December 02, 2009, 16:11:25 PM
It should be easy enough to put a cheap signal booster or repeater on long lines.

Really though these are the ones that would most gain from upgrading to fibre.
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