To be fair, Sony can't really handle this any better than they have done given the scale of the problem. I would say if anything this should now mean the future security of their systems is going to be more secure than any other platform. I'll be happy to go back on PSN when its all back up and running.

Oh Mate, they have been ripped a new one left right and centre for how they have handled this. They not been good handling this at all.
They are under investigation in the US in regards to how it took them a week to let people know their details etc being stolen. Over there this needs to disclosed ASAP - even it is potential they need to disclose it. They will likely cop at least a HUGE millions worth of fine for that over in the US. There are similar regulations in the EU so likely to cop that too.

The game developers and publishers are pissed too.
They have not been informed very well by Sony either. Capcom for example another company venting frustrations with them just this week.

You can not guarantee that what they implement will be more secure then others. You need to understand that they have declared war on the hacking community directly, calling them out, blaming them for every issue they have had recently even when it has not bee down to them. I am totally agaisnt hacking of course but what this has now meant is that they have been made a target of themselves.
You can be certain that as soon as their system goes back up that the same people and others who got them in the first place will make more attempts to get into the system.
I would be very sad to see it but the odds on it all going down again within a few weeks is actually very likely. If they can get through a month or too with it being online they will be sweet but I would not rush back onto their network when it comes back online if I was you.

I don't mean handling it better in terms of notifying people, etc, as obviously they should have done that sooner, but in terms of actually tackling the problem I'd rather see them spending a month working on a new and more secure solution than throwing up something ad hoc and waiting for it to be hacked again. There are only so many ways to get into a system before every loophole or backdoor is closed off, I think the notion of not rushing back onto the network in case it gets hacked again is overreacting, just don't bung your credit card details into their system straight away if you're that concerned. Bearing in mind PSN is a free service, I see not right in kicking up a fuss over it being down for a while even if I was a hardcore gamer on it 24x7.

The real situation is that the hackers themselves are egoist pricks, they are the ones causing the grief and Sony are just responding badly to them rather than bending over and taking it. I don't particularly want hackers breaking console systems, exploting games and generally spoiling the experience for everyone else that pays for them. It's not like the crackers that broke the code to decrypt DVDs so everyone can copy movies, no one would complain about that as that only affects the industry - it's not like you log online to watch films with other people and interact. Hacking the consoles only serves to cause problems for gamers though.

I agree that with it being a free service its not really an issue, if it were Xbox live i would at least expect some free time proportionate to the time lost while the system was down, its better that Sony fix this issue now than to slap some quick fix together and in a week or two it all happens again.

I don't understand why fingers seem to be being pointed in the wrong direction, surely the people who have caused this issue are those that have unlocked the consoles for piracy? The security code is part of the console after all and not the online service.

I agree that with it being a free service its not really an issue, if it were Xbox live i would at least expect some free time proportionate to the time lost while the system was down.

What about folks like me who are psn+ members?
That's not a free service.

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A big victim on this is the ps3 steam service, which on my very limited play before PSN pooed itself worked fantastically, thankfully I was able to activate my PC copy of portal 2 before it went down, and flog the ps3 disc some time ago now 

I don't mean handling it better in terms of notifying people, etc, as obviously they should have done that sooner, but in terms of actually tackling the problem I'd rather see them spending a month working on a new and more secure solution than throwing up something ad hoc and waiting for it to be hacked again. There are only so many ways to get into a system before every loophole or backdoor is closed off, I think the notion of not rushing back onto the network in case it gets hacked again is overreacting, just don't bung your credit card details into their system straight away if you're that concerned. Bearing in mind PSN is a free service, I see not right in kicking up a fuss over it being down for a while even if I was a hardcore gamer on it 24x7.

The real situation is that the hackers themselves are egoist pricks, they are the ones causing the grief and Sony are just responding badly to them rather than bending over and taking it. I don't particularly want hackers breaking console systems, exploting games and generally spoiling the experience for everyone else that pays for them. It's not like the crackers that broke the code to decrypt DVDs so everyone can copy movies, no one would complain about that as that only affects the industry - it's not like you log online to watch films with other people and interact. Hacking the consoles only serves to cause problems for gamers though.

No doubt or question to the hackers being Dicks but Sony have not been working on fixing this for a month mate. Again you need to get that they sat on this for a just over a week with just taking it down. Full investigations only started 5 days after the actual hack. An implementation to sort it all out has not long started.
Watch the Conference Sony gave, it is all very apologetic etc but even by their own information - VERY slow to deal with this.
Fixing it and seemingly doing it properly - GREAT! - Handling it well ? No.

Sony don't exactly have a history of looking after their customers so i don't see how this is a surprise to anyone.

Need i mention the SWG NGE, or trying to get a simple bugged mission removed from your ingame mission log had to be done through the customer service system which led to no response and no fix, it was like trying to get blood from a stone.

The only real issue in all of this is that credit card details have gone missing, although i'm fussed also about names and addresses etc being public knowledge, its already either been left on some train or leaked from some online store server thats running age old software more than likely, and half the companies you sign upto products/services with, with call centres based out of the UK are selling your details onto telemarketers anyway.

As for PSN+ accounts, well no comment, your the first person i have met who has one!

Quote from: Bacon on May 10, 2011, 15:55:51 PM

Need i mention the SWG Combat Upgrade.

You mean the "NGE" (New Game Enhancements). The Combat Upgrade was needed and welcomed and brought a lot of people back to a dying game.

Edited, my memory sucks