Author Topic: Working life...  (Read 1745 times)

  • Offline Beaker

  • Posts: 3,803
  • Hero Member
Re:Working life...
Reply #30 on: September 02, 2007, 00:22:45 AM
Quote from: funkychicken9000
Quote from: Beaker
Its also called "The CSC Way"


Hahaha you guys are sh*t.  Most frustrating phonecall I ever had was with some dopey woman of yours who didnt know what a registry was.  


i left there after my 6 month contract was out.  Horrible place to work.  They actually give team leaders AD access, but dont teach them how to do anything with it.  Their 2nd line have a couple of folks who know what they are doing, but most are internally promoted bootlickers who can read crib sheets.  The BAe desk is quite possibly the least clued up helpdesk ive ever had the misfortune to work on.  The BAe desk will employ anyone at all, the only rule is that they must be able to read the knowledgebase.  I was shouted down because I suggested using the MMC to defrag a laptop, according to the 2nd line team leader we shouldnt use it because we might accedentally attempt to defrag a server.  Two distinct problems with that that I pointed out, the logical disk manager doesnt connect to another PC unless you actually force it to, and they hadnt given us permissions on the servers anyway, so we couldnt do it.  For pointing this out i was threatened with an official warning.  I had in effect pointed out that the people giving out technical advice were slightly less clued up than the average GCSE Student.  

At the moment i work for a firm that does 3rd party support for a few large companies.  We are effectively 1st, 2nd and 3rd line all rolled into one.  Much more interesting to actually fix the problems.  Im leaving there next friday to work for Geek Squad, thatll last me about 12 months, and put enough cash in my pocket to actually get the exams I want to do under my belt.  CCNA still becons, and it shouldnt take much work for me to polish it off, and im considering studying up for a Linux cert or an MCSE.  MCSE will be far easier, but the Linux cert does open a few extra doors.  

  • Offline jamieL

  • Posts: 641
  • Hero Member
Re:Working life...
Reply #31 on: September 02, 2007, 09:33:39 AM
Seriously, they should start teaching Common Sense in schools. Clearly an abuse of power if when proven wrong, they give warnings out..

Working life...
Reply #32 on: September 02, 2007, 15:43:59 PM
lol no they shouldnt. School education is already too much a mickey mouse game. "Business studies" "media studies" all bollocks.

Common sense should be exactly that... common sense. If someone doesnt have it however they should be removed from society. :D

  • Offline Serious

  • Posts: 14,130
  • Global Moderator
  • Hero Member
Re:Working life...
Reply #33 on: September 02, 2007, 19:16:53 PM
Quote from: jamieL
Seriously, they should start teaching Common Sense in schools. Clearly an abuse of power if when proven wrong, they give warnings out..


Unfortunately it happens far too often, usually its done by those who should know better.

  • Offline jamieL

  • Posts: 641
  • Hero Member
Working life...
Reply #34 on: September 03, 2007, 09:03:54 AM
Quote from: M3ta7h3ad
lol no they shouldnt. School education is already too much a mickey mouse game. "Business studies" "media studies" all bollocks.

Common sense should be exactly that... common sense. If someone doesnt have it however they should be removed from society. :D


Well unfortunately, not enough people in society today have common sense!

I think the greatest common sense exam Ive seen is the Driving Theory Exam. About 70 percent common sense, 30 percent factual knowledge (stopping distances, etc.)

If passing a horse, do you fly past as quickly as possible, drive past beeping your horn or travel past slowly and cautiously leaving plenty of room.

 :roll:

  • Offline Beaker

  • Posts: 3,803
  • Hero Member
Re:Working life...
Reply #35 on: September 03, 2007, 10:45:26 AM
Quote from: jamieL
Seriously, they should start teaching Common Sense in schools. Clearly an abuse of power if when proven wrong, they give warnings out..


ahh, but you have to understand the company ethos to understand the reaction.  They think that anyone that isnt trained internally doesnt kow what they are doing.  Nevermind the fact that some people teach themselves stuff, or that others are MCSE & CCNA holders.  They havent done the company training course, therefore they are stupid and cant be trusted to do things.  

for example, the 2 team leaders that run the 1st line teams at present arent from computing backgrounds, one is about 20 and is quite pleasant to look at, but doesnt know much about computers, the other has a degree in history (I think it ancient history, but im not 100% sure).  Meanwhile there are people working there that have forgotten more than the management know about computers.  It would be amusing if it wasnt so infuriating.  

  • Offline Serious

  • Posts: 14,130
  • Global Moderator
  • Hero Member
Re:Working life...
Reply #36 on: September 03, 2007, 11:58:19 AM
Quote from: Beaker
Quote from: jamieL
Seriously, they should start teaching Common Sense in schools. Clearly an abuse of power if when proven wrong, they give warnings out..


ahh, but you have to understand the company ethos to understand the reaction.  They think that anyone that isnt trained internally doesnt kow what they are doing.  Nevermind the fact that some people teach themselves stuff, or that others are MCSE & CCNA holders.  They havent done the company training course, therefore they are stupid and cant be trusted to do things.  

for example, the 2 team leaders that run the 1st line teams at present arent from computing backgrounds, one is about 20 and is quite pleasant to look at, but doesnt know much about computers, the other has a degree in history (I think it ancient history, but im not 100% sure).  Meanwhile there are people working there that have forgotten more than the management know about computers.  It would be amusing if it wasnt so infuriating.  


The issue isnt them, its the idiots who put them in positions that they are totally unqualified to perform. If there is a problem you usually need to look higher up the tree to find the source. Often its incompetence, laziness or empire building by idiots.

Once a stupid person has taken root in a company they will try to promote other stupid people in positions of control too, so they personally look better. The best people end up being penalised for performing well and are stuck in the same position - unless they resign and go elsewhere. The thing is that unless the problem is removed surgically from the company it ends in a downward spiral as more idiots get higher positions. Almost inevitably it ends up with a cap on expected performance, the best people they have leave for other companies that respect them and eventually it grinds to a halt in bankruptcy.

0 Members and 1 Guest are viewing this topic.