Author Topic: Is it me or is Tek running quite slow (Read 14016 times)

Eggtastico · **Reply #120 on:** February 25, 2011, 23:14:15 PM

Re: Is it me or is Tek running quite slow

Reply #120 on: February 25, 2011, 23:14:15 PM

its just up & down - its ok atm

chaotic_uk · **Reply #121 on:** February 26, 2011, 00:26:21 AM

Re: Is it me or is Tek running quite slow

Reply #121 on: February 26, 2011, 00:26:21 AM

hope it's sorted soon

neXus · **Reply #122 on:** February 26, 2011, 00:45:06 AM

Re: Is it me or is Tek running quite slow

Reply #122 on: February 26, 2011, 00:45:06 AM

From what Nige has been told and what we have worked out....

Despite the first level support talking crap as any support does, it seems with the new EU GoDaddy they have been shoving people onto their servers past the point of stable operations and over the last few weeks its got slower and then finally given out basically.
They only just now sorting new servers and moving people over etc.

Not the first time any company has had this, Even the CMS I used had to do a big migration to a whole new Data Centre because the old one was past capacity.

Money over user satisfaction with these people at the end of the day.

Clock'd 0Ne · **Reply #123 on:** February 26, 2011, 01:21:32 AM

Re: Is it me or is Tek running quite slow

Reply #123 on: February 26, 2011, 01:21:32 AM

Seems the migration should be going ahead very soon

Quote

Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

chaotic_uk · **Reply #124 on:** February 26, 2011, 01:25:38 AM

Re: Is it me or is Tek running quite slow

Reply #124 on: February 26, 2011, 01:25:38 AM

Quote from: Clock'd 0Ne on February 26, 2011, 01:21:32 AM

Seems the migration should be going ahead very soon

Quote
Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

from what i have read here etc i do not hold out much hope tbh lol

Clock'd 0Ne · **Reply #125 on:** February 26, 2011, 23:34:12 PM

Re: Is it me or is Tek running quite slow

Reply #125 on: February 26, 2011, 23:34:12 PM

The forums have been migrated onto a new server now, let me know if you are still having issues or whatnot. Seems fast to me at the moment!

chaotic_uk · **Reply #126 on:** February 26, 2011, 23:44:48 PM

Re: Is it me or is Tek running quite slow

Reply #126 on: February 26, 2011, 23:44:48 PM

seems fast atm , but we will see if it lasts

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bear · **Reply #127 on:** February 27, 2011, 00:44:35 AM

Re: Is it me or is Tek running quite slow

Reply #127 on: February 27, 2011, 00:44:35 AM

Fine at the moment

Clock'd 0Ne · **Reply #128 on:** February 27, 2011, 12:48:04 PM

Re: Is it me or is Tek running quite slow

Reply #128 on: February 27, 2011, 12:48:04 PM

I'll give them credit, as soon as they escalated it they dealt with it quickly, they admitted there was a problem with the routing and migrated the server within 24 hours, then they gave me a 10% off voucher in thanks for my 'patience'. Can't really complain at that type of response, it's just a shame it took so long to escalate beyond the monkey support.