Bonus:
Av call time: <42s
Attendance: 100%
15 randomly monitored calls all follow protocalls
and a few other minor things.
Rich:
Cant you train during easter? Thats 4 weeks free.
I cant omit the fact that the job sucks. Its mind numingly dull and extremely mentally taxing. It also have very few promotion oppotunities after you get to where I am (which isnt hard).
See how my oppinion changes after 6 hours @ work.
PS Its only 14p per min to call 118118