Just got back from a weeks break, played a lot of fight night round 3, what a great game! :mrgreen:

Plug it in for a bit of carnage this evening, crashes, try again, crashes, and again and again... all other games work.


Off to comet tomorrow  :?

Check the disk is nice and clean, you never know you might have got a fingerprint on it

As a whistle, did all the usual checks, it even crashes exactly the same on the fight night demo I got on OXM mag  :x

strange   :?

Took it to comet, they gave me a number for MS, so now I have to wait for them to fix/replace it, boo

It should take 7-14 days, but do they send them abroad?

Surely its the stores responisbility, not M$s?
They sold it to you, not Microsoft.

They will state they dont guarantee, its a manufacturers warranty.  I am not sure where you stand on a statutory rights in this regard.

They sold you it, they are responsible, not Microsoft. Sale of goods act.

QuoteNo. You bought the goods from the trader, not the manufacturer, and the trader is liable for any breaches of contract (unless he was acting as the manufacturers agent).

In this case it wont wash that they are an agent. I suggest you ask your local Citizens advice or mention it to Comet that you are going there.

PC World and Game have both said, if it dies within the first 12 months they will replace it.

I have taken PC Worlds word for it once already, and got mine swapped there and then (during shortages).

I think comet gave me ms number because they had none in stock, its a fob off I guess but if they cannot replace it with anything theres not much they can do to help :?

She was saying to the other guy behind the counter once it was over 28days or something, I overheard that, maybe thats there policy anyway?

Statutory rights give you 1 year warranty with your supplier, to my knowledge they have to deal with their own suppliers/MS in obtaining a replacement. Im not entirely sure though, its a bit foggy.

I was thinking on the way home.  Your contract is with the place of purchase and not MS.  Call their CS or go in store and discuss it with them.  Ask if they have trading standards number, if not call directory enquiries while you are there and get the number for the local office.

28 days is the stores policy on accepting returns from people that are not faulty. They still need to take faulty items, regardless of time period, providing that there is no evidence that misuse is the cause.

To cut it short, is it worth another journey if theyre going to have none in stock anyway?

Im thinking not tbh :cry: