It will take time before all routers are configured right after a big change.

You could try a different DNS than BTs and see if that helps.

Quote from: DEViANCEIve been with Tiscali for around 3 years and they have been great. On ADSL 2mb up untill a month ago, now Im on upto 8mb ADSL MAXX and i had about 2weeks of intermittent problems  and now its perfect again.

Apparently its normal to have around 10days of dodgy connection on the MAXX upgrade while the line tests for the most stable speed, could you have been upgraded to this ?

Well, they mentioned that there has been upgrading but not heard of MAXX - whats that?  I can only get 3.5 - 4Mb on this exchange...

Quote from: ShaunYou will find line attenuation and noise margin under Show Statistics on the Router Status page of your router.

http://www.kitz.co.uk/adsl/IPprofile.htm has info about IP profiles and how it affects your connection.

Line Attenuation 55 db Down  15.5 db Up
Noise Margin 1 db Down 18 db Up

Quote from: bearIt will take time before all routers are configured right after a big change.

You could try a different DNS than BTs and see if that helps.[/quote]
Oh yes, tried different ones.

Thanks.

I just find it incredible that an ISP support team doesnt know any of this sh*t...
 

Quote from: EagleLine Attenuation 55 db Down  
Noise Margin 1 db Down

There is your problem with a noise margin of only 1db (target for ADSL is 6) your router will hardly be able to hear the signal from the exchange, which will lead to frequent disconnects and your IP profile being lowered to the speeds your getting now because the software at the exchange says your line is unstable so tries to set the profile at a lower level to get it stable again.  

Get onto your ISP and play merry hell about it, they could have fitted a bad card at the exchange or damaged the wiring while fitting it, with that Line Attenuation you should be able to get 3megs+.

Gleamin! thanks - have updated the ticket and had a whinge on the phone - now all I need is for them to get their finger out and get BT to book it in... sometime next week probably...

Ill update this when results are through.

 8-)

Nildram now saying its probably an earthing fault in my home.  Grrrrrrrrrrrr....    10 days without broadband.  Can anyone suggest an alternative, reliable ISP that offers broadband?

Just started with ADSL24, they seem pretty cool, much better than Eclipse anyways.

Now getting 6db noise margin and still only 10kbps.  

YGPM mate

Quote from: EagleNow getting 6db noise margin and still only 10kbps.  

DO NOT under and circumstances book BT to check your line yourself.  DO a quiet line test to see if it has any noise on the line.  Im more inclined to bet your ISP have been cockends and oversubscribed your exchange.

Quote from: Beaker

Quote from: EagleNow getting 6db noise margin and still only 10kbps.  

DO NOT under and circumstances book BT to check your line yourself.  DO a quiet line test to see if it has any noise on the line.  Im more inclined to bet your ISP have been cockends and oversubscribed your exchange.

This isnt a contention issue if the speedtester doesnt finish. Im gonna sort this problem out, dont worry.

[Maldonado: Tech Support for the UKs favourite ISP]

Quote from: Maldonado

Quote from: Beaker

Quote from: EagleNow getting 6db noise margin and still only 10kbps.  

DO NOT under and circumstances book BT to check your line yourself.  DO a quiet line test to see if it has any noise on the line.  Im more inclined to bet your ISP have been cockends and oversubscribed your exchange.

This isnt a contention issue if the speedtester doesnt finish. Im gonna sort this problem out, dont worry.

[Maldonado: Tech Support for the UKs favourite ISP]

Yeah, I spent a few weeks doing ADSL support for a free ADSL provider who shall not be named as I still work for a division of the company.  Just reading back and im wondering if his Tie Pairs have gone to sh*t, or been incorrectly connected when an engineer has been doing some work on the exchange.  

Quote from: Beaker

Quote from: Maldonado

Quote from: Beaker

Quote from: EagleNow getting 6db noise margin and still only 10kbps.  

DO NOT under and circumstances book BT to check your line yourself.  DO a quiet line test to see if it has any noise on the line.  Im more inclined to bet your ISP have been cockends and oversubscribed your exchange.

This isnt a contention issue if the speedtester doesnt finish. Im gonna sort this problem out, dont worry.

[Maldonado: Tech Support for the UKs favourite ISP]

Yeah, I spent a few weeks doing ADSL support for a free ADSL provider who shall not be named as I still work for a division of the company.  Just reading back and im wondering if his Tie Pairs have gone to sh*t, or been incorrectly connected when an engineer has been doing some work on the exchange.  

Not sure, but do you reckon a one shot check will show up some info?

Bleh, gay, BTWholesale will only let me run tests on lines tagged by the ISP i work for.