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BT ADSL Problems

Started by Badabing, March 20, 2006, 02:00:14 AM

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Badabing

(dont know if this is the right place or not)...

Is anyone else having issues with the speed of their BT Openworld ADSL connection?

Mines been up and down like a brides nighty and while it is working again now, its painfully slow...

 :?


EDIT: im running Mac Update ATM, its going to take 1hr to download a 14.4Mb update...  :roll:  :x  :shock:

brummie

Could be lots of things from faulty modem/router to BT having a DOS attack

Phone them

Badabing

Apparently it is something to do with the upgrading of exchanges to accomodate the faster connections ala 8MB...  

Jaimz

Was chatting to my Dad about that and its down to as Badabing said upgrading exchanges for higher speeds, 2mb customers iirc are being upgraded for free to 4mb :D

Jaimz :rock:


Badabing

I?ve rang BT (after experiencing endless problems actually connecting to the net) and got put through to an Indian call centre; possibly the worst customer service ever - he told me i needed to upgrade my connection, to get faster speeds? Would upgrading mean i?d actually be able to connect too?? sh?yeah, right, charlatans!

Ceathreamhnan

You could look on the positive side and say that youre getting the upgrade early in the programme, as the change to all adsl users in the UK is projected to take several months.