Ticket updated.

Does anyone know if I could get Bonded ADSL?  Would that improve things?

Six days later; no BT engineer booked and ticket closed.  Appalling, quite frankly.

Personally, Id let PN fix it then move.
You wont have to convince another ISP of the problems then.

Your engineers due tomorrow morning with instructions to improve the quality of the line.

\o\\o//o/

Id say believe it when you see it given the impression one gets when reading this thread

Quote from: MaldonadoYour engineers due tomorrow morning with instructions to improve the quality of the line.

Cheers.

Well??

He managed to decrease the line noise by 2Db!  








...  its now 74dB  

Not sure how the line deteriorated so much (down from 1.5Mb/s) in the space of four weeks but there you go.

Never mind, at least its been tried (which was all I wanted).  Now switching to Royal Mail for my comms.

I now need to look at alternatives.  My 3G dongle thingy kicks out around 800kb - 1.5Mb but its not all that stable and my limit is 5Gb/month.  Need to find an attenuator/aerial thingy.  Any suggestions?

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Put my dad on PN a few months ago, I do hope it wasnt a bad choice.

Craps all over my own Sky connection mind.

Things like this arent PNs fault.  They cant help if you get absolute monkeys for BT engineers.
That said, Some of the staff are like that too.  When I was there, I was on Bens team and they are a team that cares.

Try and make sure you get through to Team A if you have any problems, and if you get through to a "Steve" mention extension cables for a list of clarksonesque metaphors

Quote from: soopahflyThings like this arent PNs fault.

Fully understand that, hence why my beef wasnt with them over the line fault.  What does grip my sh*t though is the reluctance to help and that Im considered not economically viable as a customer.

Beyond caring now...

Does anyone use one of those attenuator thingies for their 3G dongle?




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It should be easy enough to put a cheap signal booster or repeater on long lines.

Really though these are the ones that would most gain from upgrading to fibre.