Having just had a dead pixel develop on my replacement TFT Im rather annoyed and very disappointed :disappointed:
How is it a brand new screen can be fine for a week and then suddenly develop a stuck pixel?? Surely they should present themselves from the first time you turn it on? I dont even know if I can get the screen swapped out yet again, but I cant say I should have to keep doing this even if I can. Ive had one of those flickering rgb videos running for 30 mins to try and fix it and Ive tried massaging it all to no avail. On a £400 screen which I may want to sell on in a couple of years to fund a newer model I find it rather unnacceptable, nobody wants a screen with a dead pixel.
Is it a dead pixel or a stuck pixel? There is a bit of a difference and if memory serves there are a few programs that can try to cure stuck pixels. Very very occasionally you can massage them back to life by giving it a gentle rub with a soft cloth, but it doesnt work often.
If its a stuck pixel heres a few links:
http://www.jscreenfix.com/
http://www.dps.uk.com/freeware_DTP.htm
http://www.killdeadpixel.com/
https://www.pixelprotector.com/tracker/track/split/s2/c37/
It is stuck, Im trying the raft of programs (thwe monitor also has a sequence that runs for a few hours Im going to give a try later).
Guess what - a second one has just appeared :(
just smack it and tell them it was DOA?
Make and model?
Lesson #1:
Buy a Dell, 100% pixel guarantee.
Quote from: MaldonadoMake and model?
Lesson #1:
Buy a Dell, 100% pixel guarantee.
It was a dell and he rang up for the replacement service which should have happened by now so he is probably sorted already now
Quote from: MaldonadoMake and model?
Lesson #1:
Buy a Dell, 100% pixel guarantee.
I must admit Ive always used Acer because my last five flatscreens from them have never had a dead or stuck pixel in years of use. One unit developed a fault a few months after purchase and it was fixed by an engineer (fixed, I know, shock horror, not simply replaced).
However I must admit I didnt know Dell had a 100% pixel guarantee and that would definitely be enough to sway me to buy Dell in the future. Do any other companies share this policy?
Its the Dell 2408WFP - Ive already had them out to replace it once, now the replacement has two stuck pixels so this is why Im unsure where I stand. I guess Ill be ringing up again on Monday!
Just a quick update. Dell sent out a swap-over replacement again for the second time today. This new one seems flawless again, time will tell! Cant fault their excellent service though. You get what you pay for.
massage it next time
I tried all that crap for 30 minutes, and left the inbuilt lcd conditioner thing running for ages too. It didnt want to know.