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Chat => Entertainment & Technology => Topic started by: Mardoni on January 25, 2011, 17:42:56 PM

Title: XBox Live Party Chat Problem
Post by: Mardoni on January 25, 2011, 17:42:56 PM
OMFG I am at the end of my tether with this problem. I am actually close to just ripping my f**king XBox out of the wall and throwing it. I am venting here in the hope that someone can spot something or offer up something I've not thought of.

My friend and I have a problem where by our XBoxes cannot sustain an XBox Live party with each other for more than a couple of minutes. Sometimes we cannot even get into a party, the XBox reports "Network Connection Issues". This problem only appears to occur between he and I. I can happily start Parties with other people and not have an issue. He doesn't have anyone else on his friend's list to test with (might need to sort this). Even so, with the problem only occurring between he and I you'd think that it is him with the problem. Unfortunately the problem only started occurring after I upgraded my Vigor to the latest firmware but also now occurs after I've rolled back to the previous firmware (3.3.3.1) :( The problem also manifests across both of my WAN connections, so it does not appear to be a problem with my ISP. Just to really spice things up I gave my friend a new router to try and even with that in place we still have the problem.

My friend has:

I have:
I have configured the Vigor Load-Balance Policy so that any and all XBox traffic should be on WAN1.
This rule is rule 1 in the Load-Balancy Policy list.
         rule: any | WAN1 | 192.168.76.14 | 192.168.76.14

Now here is where the fun starts...

Draytek's support documents state that the port-forwarding order of precedence is: Port Redirection -> Open Ports -> DMZ (http://www.draytek.co.uk/support/kb_vigor_portforwarding.html)

MSDN Article on XBoxLive 360 Ports (http://support.microsoft.com/kb/908874) lists that ports: 88(UDP), 1863(TCP+UDP) and 3074(TCP+UDP) need to be opened.
* 53(TCP+UDP) and 80(TCP) are outbound (DNS and HTTP) only AFAIK.

If I configure all of the above required open ports into the Vigor's Port Redirection config my XBox can only manage Moderate NAT and we have the Party Chat problem.
   *I cannot find anyway to determine which port(s) are causing the problem.

If I instead use Open Ports then the XBox achieves Open NAT and we have the Party Chat problem.

If I use the DMZ then the XBox reports Open NAT and we have the Party Chat problem.

uPNP gives Open NAT and last night the problem appeared to be resolved using uPNP but today it's back :/


It is at this point that I am at a complete loss.
Title: Re: XBox Live Party Chat Problem
Post by: Mardoni on January 25, 2011, 20:03:44 PM
Right, I've now proven beyond any doubt that the fault is with the Vigor.

I've plugged my XBox directly into my VM modem and had no problems with the Party Chat system.

*sigh*
Title: Re: XBox Live Party Chat Problem
Post by: knighty on January 25, 2011, 20:58:13 PM
can you do a reset factory defaults reset on it ?   some routers have it, some don't :(
Title: Re: XBox Live Party Chat Problem
Post by: Mardoni on January 25, 2011, 22:00:09 PM
Yeah tried that  :thumbup:

I'm going to post on the Draytek forums but the responses are usually from end users and not from anyone useful :/
Title: Re: XBox Live Party Chat Problem
Post by: ahmedbinmarteen on November 25, 2013, 17:41:18 PM
Hi Mardoni - did you find solution to the problem? I have Draytek Vigor 2920 too, and xbox live often sign out me and can not download a purchased game. I checked the settings of the console, I deleted and restored the profile, temporary files also removed.
Title: Re: XBox Live Party Chat Problem
Post by: Mardoni on November 27, 2013, 22:26:28 PM
In the end the easiest solution I could find was to give the XBox a static DHCP address and put it in the DMZ.

I'm doing the same on the XBox One as that appears to be the only way to get that to have Open NAT :/