Forums not loading initially

[addictweb]

Re: Forums not loading initially

This web page is not available
The web page at http://www.tekforums.net/index.php?action=unread?2565bf00 might be temporarily down or it may have moved permanently to a new web address.
Error 101 (net::ERR_CONNECTION_RESET): Unknown error.

[Clock'd 0Ne]

Re: Forums not loading initially

Thanks for these chaps, I'll fire them over to GoCrappy.

[Clock'd 0Ne]

Re: Forums not loading initially

Well they sent me back some spiel about malware or user's browsers not being configured correctly, so I've sent them this:

Dear GoDaddy,

Thank you for generic response #37332. It was both patronising and unhelpful.

Perhaps next after telling me that users of my site that submitted this information all have their browser configured incorrectly or skirting the issue by suggesting that there is malware interfering with the site you will advise me to try rebooting my router or advise me that perhaps the internet just doesn't like my website.

As I've had similar issues before (check my account) I would appreciate a real human response from someone that knows what they are doing or that can look into the server setup or talk to 'engineers' or whatever you call them, as I am positive there are issues with your European server setup. I have NEVER had any of these issues with sites hosted on the US datacentre, but myself and people I know using your European datacentre seem to have no end of problems with site dropouts and connection issues.

Regards,
Nige

[Rivkid]

Re: Forums not loading initially

Well they sent me back some spiel about malware or user's browsers not being configured correctly, so I've sent them this:

Dear GoDaddy,

Thank you for generic response #37332. It was both patronising and unhelpful.

Perhaps next after telling me that users of my site that submitted this information all have their browser configured incorrectly or skirting the issue by suggesting that there is malware interfering with the site you will advise me to try rebooting my router or advise me that perhaps the internet just doesn't like my website.

As I've had similar issues before (check my account) I would appreciate a real human response from someone that knows what they are doing or that can look into the server setup or talk to 'engineers' or whatever you call them, as I am positive there are issues with your European server setup. I have NEVER had any of these issues with sites hosted on the US datacentre, but myself and people I know using your European datacentre seem to have no end of problems with site dropouts and connection issues.

Regards,
Nige

Nicely done! 

[soopahfly]

Re: Forums not loading initially

I don't think we as a forum come under the same category as general users.

[Clock'd 0Ne]

Re: Forums not loading initially

They really are proving less than helpful this time. On the one hand I can't blame them as they probably put up with idiocacy and lack of understanding every day - it must be soul destroying - but on the other hand there seems to be a genuine issue here and I can't see how else to get them to recognise this.

Dear Nige,

I have reviewed this with our Advance hosting support team and we do not show any issues occurring at the time of your ticket or at this time. If this issue is intermittent you may wish to call us for real time support. We can be reached 24/7 at 480 505 8877.

Please let us know if we can assist you in any other way.

Sincerely,
Ben  P.
Online Support Team

[soopahfly]

Re: Forums not loading initially

I get this issue with Tapatalk.  Sometimes takes a couple of attempts before I get in.
On both Orange 3G and O2 Broadband.

No error codes though

[Eggtastico]

Re: Forums not loading initially

They really are proving less than helpful this time. On the one hand I can't blame them as they probably put up with idiocacy and lack of understanding every day - it must be soul destroying - but on the other hand there seems to be a genuine issue here and I can't see how else to get them to recognise this.

by telling them to cancel your subscription

[neXus]

Re: Forums not loading initially

Code: [Select]

che
Refresh: 0.1
Content-Type: text/html; charset=iso-8859-1

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd">
<!-- <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN"
"http://www.w3.org/TR/html4/strict.dtd"> -->
<HTML>
<HEAD>
<META HTTP-EQUIV="Refresh" CONTENT="0.1">
<META HTTP-EQUIV="Pragma" CONTENT="no-cache">
<META HTTP-EQUIV="Expires" CONTENT="-1">
<TITLE></TITLE>
</HEAD>
<BODY><P></BODY>
</HTML>

[soopahfly]

Re: Forums not loading initially

Whassatthen?

[neXus]

Re: Forums not loading initially

That is what I get sometimes.
It is a server load error page with no css or style applied to it properly. They not bothered to do it in the DC properly.
Just seems a very badly set up and run DC. US ones are run brilliantly but they seem not to give a rats ass in the EU one.

[XEntity]

Re: Forums not loading initially

Don't know if everyone else is getting the same problems, but seems to be running quite slow, had the same at work and home?

[Clock'd 0Ne]

Re: Forums not loading initially

Seems quite nippy here, if anyone else is experiencing the dreaded slowness let me know.

[XEntity]

Re: Forums not loading initially

Back being quick now Work may have just been because of various security measures being put in place, but was a little slow at home though, not as bad as work though

[soopahfly]

Re: Forums not loading initially

Mine's pretty quick, although when you first try and load the forum, it appears to try and load about 5 times.
The little favicon goes mad!