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Is it me or is Tek running quite slow

Started by XEntity, February 02, 2011, 19:35:36 PM

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Eggtastico


chaotic_uk


neXus

From what Nige has been told and what we have worked out....

Despite the first level support talking crap as any support does, it seems with the new EU GoDaddy they have been shoving people onto their servers past the point of stable operations and over the last few weeks its got slower and then finally given out basically.
They only just now sorting new servers and moving people over etc.

Not the first time any company has had this, Even the CMS I used had to do a big migration to a whole new Data Centre because the old one was past capacity.

Money over user satisfaction with these people at the end of the day.


Clock'd 0Ne

Seems the migration should be going ahead very soon

QuoteDue to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

chaotic_uk

Quote from: Clock'd 0Ne on February 26, 2011, 01:21:32 AM
Seems the migration should be going ahead very soon

QuoteDue to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

from what i have read here etc i do not hold out much hope tbh lol  :dunno:

Clock'd 0Ne

The forums have been migrated onto a new server now, let me know if you are still having issues or whatnot. Seems fast to me at the moment!

chaotic_uk

seems fast atm , but we will see if it lasts ;)

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bear


Clock'd 0Ne

I'll give them credit, as soon as they escalated it they dealt with it quickly, they admitted there was a problem with the routing and migrated the server within 24 hours, then they gave me a 10% off voucher in thanks for my 'patience'. Can't really complain at that type of response, it's just a shame it took so long to escalate beyond the monkey support.

bear


knighty

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omg.... it's the bender time machine from futurama !!!

XEntity

Quote from: knighty on February 27, 2011, 13:13:49 PM
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omg.... it's the bender time machine from futurama !!!

LMAO

soopahfly


Binary Shadow

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bear

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