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Mobile phone contracts

Started by Binary Shadow, February 10, 2011, 00:04:43 AM

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Binary Shadow

Anyone have any experiance of getting out of these?

I started a 24 month contact with orange, it runs out in 10 months time.

Basically I cant really afford it any more. Is there any way to cancel/buy my way out of it? I wouldnt mind losing the phone (handing it back), iphone 3gs. Would like to keep my number though.

Anyone know anything about this stuff?

DEViANCE

to end a contract early you need to repay the remaining months line rental up front usually.

I would imagine you would be allowed to keep the phone after that so I would sell the phone on ebay, I think you can still get 200-300quid for an iSheep so that should cover the cost to end early.

Binary Shadow

I had a look at the T's and C's and saw that very phrase, line rental for the remaining time

10 months.. but how much is the line rental? it surely isnt the same as my bill without any use is it?

Clock'd 0Ne

I would have thought you're at the stage where you could phone and request to switch to a lower tariff now?

Binary Shadow

I could try that but was hoping to get onto payG or something sub £15 a month

Cheapest tarriff for new customers on the website is a shade over £30 a month, im currently on £45 a month

XEntity

Yep that is correct, it's the remaining line rental, you could try dropping the tariff, that might help....

...In fact you could drop the tariff, then after your bill date phone in again and cancel, which would mean your remaining line rental would in theory be less?

I'll ask some of the guys in work tomorrow if there are any other options..

I would check on the system to see what the lowest tariff is, but doubt you would be able to drop to that anyway, as there is a limit on how much, but forget what it is...

Eggtastico

just phone them & tell them some story about losing your job & you cant afford £45 a month & see what they will drop you down to.
These days most only allow you to drop down one tarriff each month. You could always pay your contract up, sell the phone on ebay & ask orange to convert your contract to pay as you use (not payg) - you get a monthly bill for the calls you make - then you can port your number later.

Binary Shadow

Just phoned them.

Turns out im only 11 months into my 24 month contract (some conflicting information but then you can upgrade 90 days before the end of the contact so maybe thats why i got a different date before), next month they will allow me to reduce to the 30 plan which will be a little better. Thats the best they can do im told.

Eggtastico

check your T&C's maybe something there to help you out. Maybe they increased a price without notifying you, or withdrew a service like free 08 numbers, etc.

Binary Shadow

I looked into that, problem is you have to act fast when the change is made, and the only change i can see recently was the VAT increase heh

matt5cott

Contract problems? just recite my avatars line, problem solved.

XEntity

As far as pay as you use tariff, there isn't one available I don't believe.

And with regards to price increases, there hasn't been one for ages, some premium numbers will be increasing shortly, but as that wouldn't count as a core benefit, then wont be enough to get out of contract.

(I manage the team that build the tariffs for said company ;) )

Eggtastico

i used to be on orange with pay as you use.. that was years ago though.

XEntity

Quote from: Eggtastico on February 10, 2011, 20:50:40 PM
i used to be on orange with pay as you use.. that was years ago though.

Was that the EQ Virgin tariff?

Binary Shadow

Cheers for the input XEntity looks like im gonna have to just sit it out.