I got this on my bank statement:

Charges - 03Nov-A/C 12345678

where 12345678 is my account number. Is this a bank charge? I dont get what its for cos I was way in the black on 03 November and have been for months.

usually with Natwest if you have a charge for somthing they attach a separate page with more info at the end.

Looks like it. Call them and they should give you a reason.

I called them and they said they dunno. I have to speak to the lending dept. on Monday apparently.

There was something on the radio today about Natwest doing a nasty and starting to charge customers £3 a month for its YourPoints scheme if you dont have £1,000 going through.

TBH I would ditch any bank if they did this to me.

Found it

http://news.bbc.co.uk/1/hi/programmes/moneybox/7134255.stm