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2 piratethumbs for Canon customer service

Started by maximusotter, July 11, 2006, 21:05:30 PM

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maximusotter

 :ptu:

My le cheap Canon Pixma 130 bit it on Friday, refusing to not jam, so I called, they answered immediately, got to talk to what sounded like an American college student, he walked me through 3 minutes of diagnostics, then heard the paper jam over the phone, and said, "well send you a new one 2nd day delivery.

It just arrived, and lo and behold, its the PIXMA 450, still inexpensive, but 50% more dear than the original. Prints stunning photies for an all in one.

I just have to pack up the old one to return with their postage paid label.

:ptu:


brummie

Quote from: maximusotter:ptu:

My le cheap Canon Pixma 130 bit it on Friday, refusing to not jam, so I called, they answered immediately, got to talk to what sounded like an American college student, he walked me through 3 minutes of diagnostics, then heard the paper jam over the phone, and said, "well send you a new one 2nd day delivery.

It just arrived, and lo and behold, its the PIXMA 450, still inexpensive, but 50% more dear than the original. Prints stunning photies for an all in one.

I just have to pack up the old one to return with their postage paid label.

:ptu:


if anyone can......etc etc

Binary Shadow

unless you run vista or XP 64bit.. then canon cant im afraid :(

maximusotter

Well, the thing doesnt work under *nix either, but that didnt stop me from getting it. Mainly use it to copy, tbh, print photies with "Pict Bridge" and boot into windows weekly with the odd print or scan.

I cant argue with a $99 3:1, that makes pretty pictures, even if it aint got *nix drivers. :P

maximusotter

OMG, the drivers take up 380mb of room, and I chose to not install a couple options.

/me faints!


Ceathreamhnan

I thought that was going to be you selling the printer you just eulogised :lol:

maximusotter

:lol:

Nah, it works great, just installed too much crap. I managed to trim it down to 200mb of "drivers". :lol:

I often post random things on craigslist, as its sort of a little groovy community. I moved a few bits from my bike parts bin and a bike this week. Always interesting folks to do business with, and its not Ebay. :gag:


maximusotter

TITSUP!! :w00t:

6 days, then it just gave up the ghost. Im getting another one in the mail via warranty. Thats number FOUR that Ive had warrantied so far. I started with a sh*tty little Pixma printer, and have worked the system up to a decent 3:1.  In the end, I get to keep the carts from this one for use in the new. Thats $40 at least. :lol:

Mongoose

so Canon customer service = teh Win, but reliability not so much

maximusotter

This last ones been great. I think it was a random breakage in the first place and they kept sending me "remanufactured" stuff thats sometimes a bit dodgy. I use the scanner, copier, and print functions almost daily plus it can talk directly to my camera if I dont feel like fussing with the computer. :ptu: