28 days is the stores policy on accepting returns from people that are not faulty. They still need to take faulty items, regardless of time period, providing that there is no evidence that misuse is the cause.
Its their responsibility to prove that it wasnt faulty at time of purchase up to six months and then its the customers to prove that it was. They are just trying to pass the buck.
OMG the comet phone line is like death.
Seriously, press 3 if you have a technical problem, I press 3, its not covered under that sub menu, go back to main menu, 4 for other enquiries, you are now on hold, if this is a technical problem, please go back to the main menu, and press 3
:!:
Also forget being able to just ring up your local store, you cant even check stock levels per store online or anything, its balls.
