Author Topic: 360 dead  (Read 4339 times)

  • Offline matt5cott

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360 dead
on: March 25, 2006, 19:57:06 PM
Just got back from a weeks break, played a lot of fight night round 3, what a great game! :mrgreen:

Plug it in for a bit of carnage this evening, crashes, try again, crashes, and again and again... all other games work.


Off to comet tomorrow  :?

  • Offline Serious

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Re:360 dead
Reply #1 on: March 25, 2006, 20:03:20 PM
Check the disk is nice and clean, you never know you might have got a fingerprint on it ;)

  • Offline matt5cott

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Re:360 dead
Reply #2 on: March 26, 2006, 16:31:55 PM
As a whistle, did all the usual checks, it even crashes exactly the same on the fight night demo I got on OXM mag  :x

  • Offline Vini

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Re:360 dead
Reply #3 on: March 26, 2006, 17:47:16 PM
strange   :?

  • Offline matt5cott

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Re:360 dead
Reply #4 on: March 26, 2006, 18:21:59 PM
Took it to comet, they gave me a number for MS, so now I have to wait for them to fix/replace it, boo :(

360 dead
Reply #5 on: March 26, 2006, 21:00:15 PM
It should take 7-14 days, but do they send them abroad?

Re:360 dead
Reply #6 on: March 26, 2006, 23:09:28 PM
Surely its the stores responisbility, not M$s?
They sold it to you, not Microsoft.

360 dead
Reply #7 on: March 26, 2006, 23:30:49 PM
They will state they dont guarantee, its a manufacturers warranty.  I am not sure where you stand on a statutory rights in this regard.

  • Offline Serious

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Re:360 dead
Reply #8 on: March 27, 2006, 02:12:13 AM
They sold you it, they are responsible, not Microsoft. Sale of goods act.

Quote
No. You bought the goods from the trader, not the manufacturer, and the trader is liable for any breaches of contract (unless he was acting as the manufacturers agent).


In this case it wont wash that they are an agent. I suggest you ask your local Citizens advice or mention it to Comet that you are going there.

  • Offline Vini

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Re:360 dead
Reply #9 on: March 27, 2006, 09:29:02 AM
PC World and Game have both said, if it dies within the first 12 months they will replace it.

I have taken PC Worlds word for it once already, and got mine swapped there and then (during shortages).

  • Offline matt5cott

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Re:360 dead
Reply #10 on: March 27, 2006, 11:05:41 AM
I think comet gave me ms number because they had none in stock, its a fob off I guess but if they cannot replace it with anything theres not much they can do to help :?

She was saying to the other guy behind the counter once it was over 28days or something, I overheard that, maybe thats there policy anyway?

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  • Offline Clock'd 0Ne

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Re:360 dead
Reply #11 on: March 27, 2006, 12:43:59 PM
Statutory rights give you 1 year warranty with your supplier, to my knowledge they have to deal with their own suppliers/MS in obtaining a replacement. Im not entirely sure though, its a bit foggy.

360 dead
Reply #12 on: March 27, 2006, 16:18:58 PM
I was thinking on the way home.  Your contract is with the place of purchase and not MS.  Call their CS or go in store and discuss it with them.  Ask if they have trading standards number, if not call directory enquiries while you are there and get the number for the local office.

Re:360 dead
Reply #13 on: March 27, 2006, 16:23:54 PM
28 days is the stores policy on accepting returns from people that are not faulty. They still need to take faulty items, regardless of time period, providing that there is no evidence that misuse is the cause.

  • Offline matt5cott

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Re:360 dead
Reply #14 on: March 27, 2006, 16:37:04 PM
To cut it short, is it worth another journey if theyre going to have none in stock anyway?

Im thinking not tbh :cry:

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