To cut a very long saga short, I lost my BB connection at 0130hrs Thursday. My ISP (Nildram) told me that BT had been carrying out some work and that normal service would be resumed by morning. Morning came and still nothing so I phoned again. I was then given the runaround for neary three days while they "tried" to get to the root of the problem. It turned out that they had switched from PPPOE to PPPOA and hadnt bothered telling anyone...
Service resumed.
However, my download speed is now a maximum of 200kbs (0.2 Mbps) where it should be around 4Mb :0hnoes: - and they cant find a reason.
• BT say the line is ok
• Ping and tracert checks seem fins (avg of 22ms).
• Router control panel reports speed as 4Mb +/-
Anyone have scooby what could be wrong here? I have one hair left before total baldness.