Author Topic: hard drive fail  (Read 2229 times)

hard drive fail
on: April 29, 2012, 13:54:20 PM
I got up this morning to discover the 500GB HDD in my desktop machine no longer spins. No warning, no bad sectors, no SMART errors, yesterday it was working flawlessly and today it doesn't so much as click and the BIOS doesn't detect it anymore.

I haven't fully assessed the loss yet, but it was primarily a backup drive so I think most of the stuff on it is also stored elsewhere, hence it's unlikely to be worth sending it off to some data recovery company.

I am not sure, but I think the drive itself may still be under warranty, in which case it'll be going back to Seagate as soon as I've determined that I can't/don't need to get any data off it.

so a couple of questions:

anything I can try to get it spinning long enough to copy the data off?

If it turns out it's not under warranty after all, who's good for hard drives at the moment? I've always gone Seagate in the past because of their good noise and reliability, but is that still the best choice? I'm much more concerned with reliability than speed these days and this will be primarily a backup drive.



praise the lord I copied the JPGs of my honeymoon photos onto a USB stick for my wife yesterday, or I'd be frantically trying to undelete photos off camera cards at this point! Let this be a lesson to any who have not yet learned it the hard way: Backups are your friends.

  • Offline Pete

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Re: hard drive fail
Reply #1 on: April 29, 2012, 14:04:39 PM
1) No. If there's nowt important on it there's no point wasting time worrying about it.
2) Get a mirrored NAS box tbh.

I know sh*ts bad right now with all that starving bullsh*t and the dust storms and we are running out of french fries and burrito coverings.

Re: hard drive fail
Reply #2 on: April 29, 2012, 16:28:53 PM
If your bios isn't detecting anything then I expect it's the board not the drive itself, hence no clicking etc.

You can usually buy boards online, but make sure you get the exact same serial number board not just a board from the same drive.

I've done it a couple of times and has then worked fine for ages after.. worth a check of ask someone who is selling the same drive on eBay what the serial number is, some list the serial numbers in their ad, otherwise there are several sites that hoard the boards for this reason..

Depends on how much you value the contents obviously :)

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  • Offline Clock'd 0Ne

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Re: hard drive fail
Reply #3 on: April 29, 2012, 18:14:29 PM
There is always the method of sticking it in a anti-static bag in the freezer for an hour to chill then whack it back in the case and see if its helped, you probably should take it as dead though.

Pretty much every manufacturer is churning out the same quality of drives now, I've always been a Seagate and Samsung fan but I'm of mixed opinions on Seagate now. Basically, you might as well choose the drive with the longest warranty because eventually they all pack in. This is the main reason I've opted for the unRAID route, I don't have single drive death fear now. If my system drive died I'd be a bit gutted but I'll be on SSD as of next month and I will actually take a disc image for a change when I've done installing everything.

  • Offline Cypher

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Re: hard drive fail
Reply #4 on: April 30, 2012, 00:10:07 AM
2) Get a mirrored NAS box tbh.

Be aware that the majority use a Linux format, if the whole unit dies, you need to be able to recover EX3 or EX4, regardless of if the drivers were mirrored.  I've never treated RAID as a backup, just a form of redundancy.  I've always had a hard time getting people to understand the difference between the two concepts and why it's not a backup.

  • Offline Eagle

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Re: hard drive fail
Reply #5 on: April 30, 2012, 00:11:57 AM
...[makes back up]...

 :worried:

Re: Re: hard drive fail
Reply #6 on: April 30, 2012, 01:13:23 AM
If your bios isn't detecting anything then I expect it's the board not the drive itself, hence no clicking etc.

You can usually buy boards online, but make sure you get the exact same serial number board not just a board from the same drive.

I've done it a couple of times and has then worked fine for ages after.. worth a check of ask someone who is selling the same drive on eBay what the serial number is, some list the serial numbers in their ad, otherwise there are several sites that hoard the boards for this reason..

Depends on how much you value the contents obviously :)

QFE

It's more than likely this or your motherboard sata controller has gone wonky.

If it's not being detected, that's not a failed platter issue, that's a I can't talk to the chips on the board issue.

Sent from my GT-I9000 using Tapatalk 2

Re: hard drive fail
Reply #7 on: April 30, 2012, 08:26:25 AM
thanks for all the tips guys,

It seems there may be a few photos on there I don't have anywhere else, but I've managed to recover the most vital ones from other backups and a few which were still on camera cards so I've got off pretty lightly on the data front. I'm going to take this as a backup wakeup call!

I've checked on the Seagate website and this drive is from the good old days of 5 year warranties so it's covered. If I attempt a fix by swapping out the controller board would that void my warranty? The symptoms certainly appear to match a fried board rather than a platter or head problem, and I'm pretty confident it's not the mobo controller because I've tried the drive on the other channel (which is known good as it still runs the primary drive) with the same result.

The RAID enclosures/NAS boxes are definitely on my list of things to investigate, my machines all dual boot Linux/Windows or Linux only anyway so Linux partitions are not a problem for me (useful knowledge though!)

Re: hard drive fail
Reply #8 on: April 30, 2012, 16:26:50 PM
If you are looking for a server with RAID have a look at the HP Microservers, with cashback they were about £130 with a 250GB HD...

You can then multi-purpose that beast then if you want to.. or just put Un-Raid on it and run as a dedicated NAS only :)

http://www.tekforums.net/guides-projects/hp-proliant-microserver-purchase-upgrade-setup-guide/

Re: hard drive fail
Reply #9 on: April 30, 2012, 16:29:34 PM
Oh and yeah I expect to remove the logic board you'll void your warranty, I expect you'll have to remove at least one "void" sticker to get to the screws..

Might be worth asking them what they'll do...

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  • Offline Clock'd 0Ne

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Re: hard drive fail
Reply #10 on: April 30, 2012, 18:15:41 PM
I wouldn't bother with one of the proprietary mirrored boxes, you pay over the odds for them and as pointed out it can be a real PITA getting the data restored, you're much better off having a dedicated system or setup your own internal RAID (and keep multiple redundant copies on top of either).

hard drive fail
Reply #11 on: July 28, 2012, 10:39:54 AM
thanks for all the tips guys,

It seems there may be a few photos on there I don't have anywhere else, but I've managed to recover the most vital ones from other backups and a few which were still on camera cards so I've got off pretty lightly on the data front. I'm going to take this as a backup wakeup call!

I've checked on the Seagate website and this drive is from the good old days of 5 year warranties so it's covered. If I attempt a fix by swapping out the controller board would that void my warranty? The symptoms certainly appear to match a fried board rather than a platter or head problem, and I'm pretty confident it's not the mobo controller because I've tried the drive on the other channel (which is known good as it still runs the primary drive) with the same result.

The RAID enclosures/NAS boxes are definitely on my list of things to investigate, my machines all dual boot Linux/Windows or Linux only anyway so Linux partitions are not a problem for me (useful knowledge though!)

My colleagues in work rave madly about the synology ds212j. Takes two disks, can do hardware raid and the firmware is more than your usual WD NAS affair. One of my mates has it configured as a VPN, web server, iTunes streaming thingy and a security camera dvr. Also has a pretty cool app that works on both android and iPhone to access files and things.

Might be worth checking out if all you want is a proper NAS instead of yet another computer. Cost is around the £150 mark but they appear to have rave reviews everywhere I've looked and as I say 6 of my work colleagues have them (the 211j model as they bought them in 2011) and they love them too.

  • Offline Serious

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Re: hard drive fail
Reply #12 on: July 28, 2012, 12:35:57 PM
Some don't send the drives back for repair, their data is so sensitive they get destroyed instead. If it contains any sensitive data you might want to think of that.

Take the drive out of the case and listen to see if it spins up. The drive controller is the most likely culprit.

Re: hard drive fail
Reply #13 on: July 28, 2012, 13:36:35 PM
it should spin up with or without the sata connected

so if there's defo. no spin up, then it must be the hd board


I've swapped them and fixed drives like that before.... but it's luck of the draw really

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