No I hadnt got that, been searching for it as in their helpdesk info bit it said it should be so I rang up earlier to cancel, the guy on the other end said they would refund the money back to my card which it said wouldnt be taken until the item had been dispatched as it wasnt in stock, robbing, twisting.........grrrrr
I shall hereby NEVER use play.com again!
Never had a single problem with Play in well over a hundred purchases over the last 6/7 years since they were play247.com
If theyve offered a full refund why so angry? (or did I miss something and now look really dumb!?)