Lightroom?
Its a shame the bride and groom cant pay you and turn around and tell the professional one to bog off.
Adobe Lightroom, Ive always heard people banging on about it but never shot in RAW so not done much post processing. Its actually unbelievable how much better photos can look with a quick tweak to the black levels, saturation and maybe exposure. Also adding vignetting always helps. Its all so easy in Lightroom, not to mention being able to download loads of pre-set filters online to get specific effects.
You can get a free trial from
Adobe, I highly recomend having a play.
I may be wrong about the official photographer, but I cant see her managing anything spectacular the way she went about things. Ill have to wait and see.
Might post some before and afters later as well so you can see how much better lightroom makes stuff.