Tekforums

Chat => Entertainment & Technology => Topic started by: addictweb on May 02, 2007, 15:16:07 PM

Title: FREE *cough*relacement*cough* 360 control!
Post by: addictweb on May 02, 2007, 15:16:07 PM
So you own an xbox 360 and its within warranty (1 year) ... suppose your wireless controller has just broken. :shock:

Fear not!  :-)

Call Xbox tech support: 08005871102 (option 1 then 3)
Tell them that your controller is broken and that you have tried everything
They will ask for your 360 serial number
then they will send you a brand new FREE replacement control without any proof of your broken item!

If you feel inclined you could also do this with your other broken accessories (eg play & charge kit).

Did it this morning and its on the way, lots of other poor folks with broken controls are also receiving theirs.

Two pirate thumbs up to MS for a great service!
Title: Re:FREE *cough*relacement*cough* 360 control!
Post by: Paulus on May 02, 2007, 15:24:00 PM
Suppose its easier than going to the shop and stealing one.  :ptu:
Title: Re:FREE *cough*relacement*cough* 360 control!
Post by: Smugs on May 02, 2007, 17:37:59 PM
lol very very naughty id never do such a thing.  :roll:
Title: Re:FREE *cough*relacement*cough* 360 control!
Post by: Eggtastico on May 02, 2007, 18:06:32 PM
Quote from: Smugslol very very naughty id never do such a thing.  :roll:

I would try it on every other week & flood the ebay market :-D
Title: Re:FREE *cough*relacement*cough* 360 control!
Post by: Dave on May 02, 2007, 19:01:46 PM
cheeky buggers you lot  :lol:

clearly though microsoft have decided it is cheaper to simply send out a new one than employ people to keep track of/test faulty ones etc.. obviously assuming that people who phone up are mostly genuine

could prove expensive for them if this catches on though - might cause them to change their policy which could cause them to employ some techie people to check the controllers and more customer service bods to deal with the calls - in fact by stealing from microsoft you could also be helping to create a job for someone