Quote from: Grey M@aI am with you on this one Beaker. Since Virgin took over and the throttling came in my line has fallen well below par. They havent rolled out the 20mb in my area as yet but I am on the 10mb. No matter what time of the day I cant get better than 200kbs where as with BY I would get 1100kbs.

It seems to me that the throttling isnt working as it should. I am on for no more than an hour or two a night when I get in to check emails play a few games and general browsing with the odd upgrade/game patch.

Virgin wont do a thing about it as the monkeys on the phones are just reading off scripts (Also notice from July 1st Virgin are going to charge you £1/min for this support line), they wont put you through to higher departments and its getting beyond a joke now. Game pings have jumped from sub 25ms to anything from 300 - 4000ms and this is on the same servers I have always played on.

Downloads from the BY/Virgin game file servers are no better either. Constant packet loss and ping spikes.

Also they use stupid Indian call centers, Im not being Racist but understanding English would help, I was content until now.

yeah, im stuck with them at the moment, but when i move i think ill go to Be Unlimited.  All my local exchanges have been unbundled by Be, Bulldog and Sky.  So i have choices at least.  Might even just opt for a 2Mb business line.

Quote from: Privateerunderstanding English would help, I was content until now.

"i am sorry, but i cant put you through to anybody, im glad to have resolved this issue, goodbye. "