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Chat => Entertainment & Technology => Topic started by: M3ta7h3ad on March 08, 2007, 09:55:33 AM

Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 08, 2007, 09:55:33 AM
10mbit NTL broadband...

I get 10mbit speeds, downloading at around 1Megabyte per second.

Virgin Media Broadband after virgin bought NTL...

Last Result:
Download Speed: 220 kbps (27.5 KB/sec transfer rate)
Upload Speed: 474 kbps (59.3 KB/sec transfer rate)

W...T...F... I have ISDN line speeds and can upload faster!
Title: Re:Virgin Media Cable is crap.
Post by: moony1234 on March 08, 2007, 11:00:39 AM
Phone them !!
Title: Virgin Media Cable is crap.
Post by: neXus on March 08, 2007, 11:07:05 AM
Quote from: M3ta7h3ad10mbit NTL broadband...

I get 10mbit speeds, downloading at around 1Megabyte per second.

Virgin Media Broadband after virgin bought NTL...

Last Result:
Download Speed: 220 kbps (27.5 KB/sec transfer rate)
Upload Speed: 474 kbps (59.3 KB/sec transfer rate)

W...T...F... I have ISDN line speeds and can upload faster!
funny enough I have had these issues with pipex, who keep putting it down to bt faults etc, I ring up and tell them and in day it always then goes away and i have heard others saying similar about the web
Title: Re:Virgin Media Cable is crap.
Post by: Serious on March 08, 2007, 11:15:20 AM
Theyre crimping your pipe.
Title: Virgin Media Cable is crap.
Post by: filbert on March 08, 2007, 11:46:25 AM
Im on the same and I think mine has got better, Im getting near 800 kb/s as I count its nearly 1mb per second.
As said if its that bad ring them.
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 08, 2007, 16:24:17 PM
Yeap my NTL connection has improved massively over the past couple of weeks; looks like were all stealing your bandwidth :D

(Try rebooting your cable modem)
Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 08, 2007, 17:58:19 PM
could be worth a shot actually. not tried that. :)
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 09, 2007, 10:58:21 AM
When I was having trouble setting up my router, the bloke at NTL told me to use the following speed test as it is the only one they *offically* support:
http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html?1173437825218

I get the following results from my 4mb connection:
QuoteFri, 09 Mar 2007 10:58:10 GMT
1st 128K took 250 ms = 524288 Bytes/sec = approx 4362 kbits/sec
2nd 128K took 281 ms = 466448 Bytes/sec = approx 3881 kbits/sec
3rd 128K took 297 ms = 441320 Bytes/sec = approx 3672 kbits/sec
4th 128K took 281 ms = 466448 Bytes/sec = approx 3881 kbits/sec

They are not great but I have a load of computers running atm and most have at least 1 app that is connected to the web, so I can swallow the slightly under 4mb speeds.

I am going to phone VM in a bit to see about upgrading to 10mb :D
Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 09, 2007, 11:03:50 AM
QuoteFri, 9 Mar 2007 11:01:52 UTC
1st 128K took 22578 ms = 5805 Bytes/sec = approx 48 kbits/sec
2nd 128K took 19531 ms = 6711 Bytes/sec = approx 56 kbits/sec
3rd 128K took 11829 ms = 11081 Bytes/sec = approx 92 kbits/sec
4th 128K took 4890 ms = 26804 Bytes/sec = approx 223 kbits/sec

Power cycling didnt do a thing :(
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 09, 2007, 11:19:30 AM
yeap thats poo :(

What router are you using ? I was seeing very similar results to yours and it was down to 2 things:

1) A dodgy patch lead (too short @ < 1m)
2) The router was using a full-duplex connection to the modem but the modem could only support half.

I dunno if that will help :s
Title: Re:Virgin Media Cable is crap.
Post by: Grey M@a on March 09, 2007, 12:00:22 PM
Rich I had the same issue for 4 weeks after virgin took over, doing pings and traceroutes to places that I had previous copies of took 13 more hops than usual and pings were through the roof.. It was a routing issue for me which sorted itself out over time. Give it a week or two and then if nothing is sorting itself out give virgin a call and complain. I had to have a new modem in the end as apparently virgin only really support the newer 5100 surfboards or the usb netstar modems I think it is. Ask for the newer 5101 surfboard modem :)
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 09, 2007, 12:13:15 PM
Bugger, wish I hadnt of upgraded....

Now my connection is also worse :(

QuoteFri, 09 Mar 2007 12:13:01 GMT
1st 128K took 453 ms = 289342 Bytes/sec = approx 2407 kbits/sec
2nd 128K took 375 ms = 349525 Bytes/sec = approx 2908 kbits/sec
3rd 128K took 422 ms = 310597 Bytes/sec = approx 2584 kbits/sec
4th 128K took 391 ms = 335223 Bytes/sec = approx 2789 kbits/sec

The upgrade took about 30secs to come through, I was impressed for all of about 1min :(
Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 09, 2007, 13:29:31 PM
routing issue?

So you think a tracert would show it up?

Edit:

QuoteTracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

  1     4 ms     4 ms     3 ms  10.0.0.1
  2    17 ms    38 ms    36 ms  10.130.48.1
  3    24 ms    18 ms    11 ms  cdif-t2cam1-b-ge84.inet.ntl.com [62.254.254.177

  4    12 ms    11 ms    11 ms  cdif-t2core-b-ge-wan61.inet.ntl.com [195.182.17
.205]
  5    31 ms    25 ms    23 ms  bre-bb-b-so-030-0.inet.ntl.com [213.105.172.49]

  6    24 ms    20 ms    41 ms  lee-bb-a-so-110-0.inet.ntl.com [213.105.175.25]

  7    20 ms    17 ms    38 ms  nth-bb-b-so-100-0.inet.ntl.com [62.253.185.101]

  8    42 ms    21 ms    22 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  9    49 ms    43 ms    25 ms  212.250.14.66
 10    41 ms    32 ms    34 ms  72.14.238.255
 11   131 ms    99 ms   101 ms  66.249.95.146
 12   120 ms   118 ms   119 ms  216.239.46.14
 13   120 ms   140 ms   136 ms  66.249.94.133
 14   133 ms   128 ms   131 ms  72.14.232.74
 15   120 ms   119 ms   119 ms  py-in-f99.google.com [64.233.167.99]

Trace complete.

Humpf... nothing totally wrong there :(

lol Nimrod, wonder if youll end up the same as me :D lol.

Newer modem... hmm... maybe, we only signed up to NTL about 6 months ago.

Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 09, 2007, 14:03:13 PM
Fixed.

Routers QoS stuff appears to not like virgin. :|
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 09, 2007, 16:25:54 PM
this is a load of balls :s

My IP is the same but the conf. on the modem has definatley changed to the top level one.

What a bunch of poo; I will have a better play over the weekend; its beer oclock now :D
Title: Re:Virgin Media Cable is crap.
Post by: addictweb on March 09, 2007, 19:25:22 PM
Plus now we dont get any of the basic sky channels! (Im not on the internet, just fancy a bit of a hijack :o) Grrrrrrr.
Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 09, 2007, 20:07:49 PM
Tom... I shall rip out your still beating heart and feed it to the oompaloompas! :D

Orrrr agree heartily with you and moan at the lack of any bloody decent entertainment channels on cable.
Title: Re:Virgin Media Cable is crap.
Post by: Beaker on March 09, 2007, 20:20:46 PM
problem with going on Sky is you still need to get a BT line, meaning you pay for sky, then you pay your BT line to get the "free" broadband.  
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 12, 2007, 22:20:56 PM
I decided to plug my firewalled laptop directly into my modem to rule out any network issues before calling NTL...

QuoteMon, 12 Mar 2007 22:12:12 GMT
1st 128K took 111 ms = 1180829 Bytes/sec = approx 9824 kbits/sec
2nd 128K took 90 ms = 1456356 Bytes/sec = approx 12117 kbits/sec
3rd 128K took 120 ms = 1092267 Bytes/sec = approx 9088 kbits/sec
4th 128K took 90 ms = 1456356 Bytes/sec = approx 12117 kbits/sec

Looks like the problem is the 10mbit IC on my Cisco router :(


BUGGER.


and back via the router:

QuoteMon, 12 Mar 2007 22:32:08 GMT
1st 128K took 610 ms = 214872 Bytes/sec = approx 1788 kbits/sec
2nd 128K took 453 ms = 289342 Bytes/sec = approx 2407 kbits/sec
3rd 128K took 453 ms = 289342 Bytes/sec = approx 2407 kbits/sec
4th 128K took 390 ms = 336082 Bytes/sec = approx 2796 kbits/sec

I guess the problem is that the routers IC is only 10mb and only appears to be able to talk to the modem at half-duplex. If I whack the IC to 10mb full the speeds drop even slower :(
I might have a fiddle with my queuing but I think I know where the buck stops on this one for me :(
Title: Virgin Media Cable is crap.
Post by: Mardoni on March 28, 2007, 12:20:35 PM
Have you got anywhere with solving this proble M3t4 ?

I bought a Linksys BEFSR41 Cable router (http://www.ebuyer.com/UK/product/54774) that had a 100mb WAN interface. This totally sorted my connection speed problem out.

...I then got offered a fantastic upgrade deal for my Cisco router which I jumped at and that has also sorted out my problem :)
Title: Virgin Media Cable is crap.
Post by: M3ta7h3ad on March 29, 2007, 18:54:15 PM
yeah nimrod, it is a case of opportune router failure.

Virgin did the switch, since then QoS doesnt work. just completely knocks everyone down to 10kb/s or less. that 10kb being shared between 8 computers.