Received a logitech dinovo edge keyboard today and the thing was second hand with deep surface scratches....this is the second time this sort of thing has happened....why oh why dont Tekheads sell these keyboards because I have never had any problems with these guys...anyway I got that off my chest....just thought I would warn potential customers.
Never had any issue with them myself - although they have a bad reputation for customer service.
yeah... i;ve been messed around every time Ive dared to use them (for things tek dont sell)
and tbh Im a pretty laid back customer, not bothered about most things as long as what Im buying actually works !
sorry to go slightly off topic but... DAMN!! I need that keyboard! I have the original DiNovo here and its worn out.. i need the edge!! awesome bit of kit by the looks of it
Dinovo edge keyboard, i have two, the keyboard is very good! the battery life is good i use the keyboard everyday the battery will last over a month+
touch wood, ive never had any problems with ebuyer.
Even with returns and RMAs all gone smooth.
If anyone is ever after anything sold by our competitors that we are not currently not listing then simply let us know and we should be able to get the product in on request.
Regards
Ive never had an problem with ebuyer to be honest, or scan. Despite both having a bad rep in some quarters. OCUK however Ill never buy from again after a couple of Bad Experiences.
Quote from: BeakerOCUK however Ill never buy from again after a couple of Bad Experiences.
:stupid:
Never had a bad experience with ebuyer either, even when Ive been a muppet and ordered the wrong kind of component, theyve accepted the RMA after Ive opened it up and only noticed the mistake when it doesnt fit ><
Been using Ebuyer for years, never had a problem.
Same here, they have always been ok for me even when I had to RMA a GFX card years ago it all went through with no problems.
Main problem Ive had with ebuyer has been bad packing of HDs. Have had a couple arrive DOA because they were in the bottom of a box with packing on top only...
Returns worked fine but the issue shouldnt have happened. Tek have always packed drives well.
Ebuyer, i only order from them if i dont give a sh*t about customer service.
I use Scan, Novatech, i used Tek but only when Sam was running it, Vini was in Sales, top lad, i dont use Tek anymore, the selection of goods is just pants.
Scan aint bad, at least you can talk to them on the phone,
Quote from: BaconEbuyer, i used Tek but only when Sam was running it, Vini was in Sales, top lad,
I still use Tek and have had no problems with the current team. OTOH, back when it was Sam, Vini, Clockd etc I wouldnt buy anywhere else. I told Vini I the two AXP chips I was buying were going to be used in an SMP system and he made sure I got two chips with consecutive serial numbers. Granted it probably made no difference to the running of the system, but it was that extra bit of service you used to get without even asking for it which made Tekheads under Sam the best computer shop on the net.
I remember Nige sending me a hard drive with enough bubble wrap to keep the kids entertained for the next month. And a pirate smiley.
Have used Tek a few times since the "old crew" moved on and the service is still great. Would always be the first place I check (followed by CCL who are also great).
Agreed.
Tek, it really is about time you did something about that website, its not too dissimilar to when I was there. It was bad then!
I still use Tek as of course I worked with the new team for long enough too, theyre a good bunch and always pack my orders well to my standards :)
I wouldnt touch ebuyer either though after they messed me around on my first order and I eventually cancelled it.
As we are sponsered (?) by Tek I will recommend them on here, but I personally use Scan and Ebuyer since ole Sammy left.
Quote from: soopahflyAgreed.
Tek, it really is about time you did something about that website, its not too dissimilar to when I was there. It was bad then!
true, we have had sam working on something for a couple of years it just needs finishing and rolling out... regarding the range is there anything you guys want us to stock do let us know.
if theres a reason why you stopped shopping with us since Sam left and we can improve the service let us know too. :cheers: we do try and still go the extra mile by checking batch numbers etc on cpus and revisions on mainboards
The only reason I stopped shopping was because Ive not upgraded my PC for many years.
Due an upgrade though. Perhaps you should pick up where Komplett left off with bundles.
I know that Bit-Tech have the whole "What should I buy for £xxx", why not bundle these items as a kit?
I can no-longer be bothered to hunt for the parts and stuff, so If I can just click buy on a bundle, WIN!
Quote from: andy[tek] regarding the range is there anything you guys want us to stock do let us know.
Im after a Thai bride named Mai Ling..... :cheers:
I had a bloody awful experience with e-buyer, used to use them a load.
I ordered a set of 7.1 speakers from there, first lot turn up and they are a cheap 5.1 set instead, sent them back, second lot turns up and it was the right box but it was missing over half the components. I think there was a sub and a couple of wires in the box.
I gave up at that point and just asked for my money back.
That kind of problem should never happen twice. If you make one mistake you make damn sure it is right the second time or you lose the customer.
They lost me anyway.
Quote from: soopahflyThe only reason I stopped shopping was because Ive not upgraded my PC for many years.
Due an upgrade though. Perhaps you should pick up where Komplett left off with bundles.
I know that Bit-Tech have the whole "What should I buy for £xxx", why not bundle these items as a kit?
I can no-longer be bothered to hunt for the parts and stuff, so If I can just click buy on a bundle, WIN!
humm good idea wouldnt take too much either. we have on a to-do list a bundle configurator (people could choose there cooler/cpu combo) for the new site but we could at the moment just offer 5 of our most popular bundled offerings. Ive also been considering bringing in Mini ITX stuff - anyone interested in the new zotac nforce 775 mini itx board?
Quote from: White GiantBeen using Ebuyer for years, never had a problem.
Im in a similar boat. 1 problem which was sorted very quickly and the parcels that were not with my consignment were sent out the next day.
I just bought 2 32" TVs from them for the office, one was knackered and the TV was sent back under a nice fast RMA process and the usual City Link guy came in today to collect them.
If they had sold me 2nd hand goods Id be on to the phone to Trading Standards or some one.
Im not so sure about Mini-ITX. Its quite specialist still. Are you big enough to make it work?
Im always interested in new products, however I never have the money to buy them - or Im saving the money for something.
On a side note I got another TV today, it obviously wasnt the same one or a new one but it worked, which is what we want for the office. 4 working day RMA for Ebuyer. Canny good.