Tekforums

Chat => General Discussion => Topic started by: Clock'd 0Ne on January 11, 2011, 11:29:04 AM

Title: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 11, 2011, 11:29:04 AM
Tekheads.co.uk Support Forums have returned after talks with Andy, they are now showing at the base of the forums and easily collapsible for those not interested in reading these sections (if its really wanted I could enable the 'ignore forum' option in admin).

I know it was under-used previously but they are going to have a new drive with this on the new software and hopefully we will soon have a banner at the top and some some exclusive forum member discounts  :thumbup:
Title: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 11, 2011, 11:44:06 AM
under used? it was the wrong place for it...


give me one good reason why we need them here?
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 11, 2011, 13:02:42 PM
Quote from: shofty on January 11, 2011, 11:44:06 AM
under used? it was the wrong place for it...


give me one good reason why we need them here?

Who is Shofty?
Title: Re: Tekheads.co.uk Support Forums
Post by: andy[tek] on January 11, 2011, 13:08:55 PM
Hi everyone

I would just like to say, good work to Nige, Sam and the team for getting the forums updated. Im sure the move back to its proper name rather than me registering an emergency name when we lost the co.uk is a step in the right direction.  :cheers:
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 11, 2011, 13:12:11 PM
Thanks Andy.

Shofty, it's never been about need. It does bring more traffic to the site and this is foremost a geek haven, not Bigforums. It's not like hosting the support forums for something completely unrelated. As Andy has already said he's going to offer member discounts I really don't see the problem as there's still a lot of loyal customers here.

Have you got a good reason why you don't need want them here?
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 11, 2011, 18:24:18 PM
Not sure about your Avatar Andy,
Looks like your saying Tekheads is a place for people who badly modify their cars and paint their bonnets black either as a fake fake fake carbon or crash damage.
:muttley:
Title: Re: Tekheads.co.uk Support Forums
Post by: XEntity on January 11, 2011, 19:08:21 PM
Not sure if this is in the process of being updated or something but the old address is just showing site not currently available?

I assume someone is going to add a "we have moved" thing to the page, so our own users can actually find us? Or are we just going to lose a bus load again?
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 11, 2011, 19:15:28 PM
It should be getting redirected when the DNS updates and everyone should have received a newsletter informing them about the change
Title: Re: Tekheads.co.uk Support Forums
Post by: XEntity on January 11, 2011, 19:19:10 PM
Cool!
Title: Re: Tekheads.co.uk Support Forums
Post by: andy[tek] on January 11, 2011, 19:42:37 PM
Quote from: soopahfly on January 11, 2011, 18:24:18 PM
Not sure about your Avatar Andy,
Looks like your saying Tekheads is a place for people who badly modify their cars and paint their bonnets black either as a fake fake fake carbon or crash damage.
:muttley:


lol na its my golf on the a rolling road - the bonnets up

I would go with an arnie predator pic but you have beat me to it edit found another :)
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 11, 2011, 20:43:40 PM
Quote from: andy[tek] on January 11, 2011, 19:42:37 PM
Quote from: soopahfly on January 11, 2011, 18:24:18 PM
Not sure about your Avatar Andy,
Looks like your saying Tekheads is a place for people who badly modify their cars and paint their bonnets black either as a fake fake fake carbon or crash damage.
:muttley:




lol na its my golf on the a rolling road - the bonnets up

I would go with an arnie predator pic but you have beat me to it edit found another :)

eeeees a jjoooookeee :)
Put it back :D  I just have a grudge with matt black painted bonnets.  For me it's the same as running with your fog lights on ALL THE DAMN TIME and tights over lights.
Title: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 11, 2011, 21:21:07 PM
Quote from: Clock'd 0Ne on January 11, 2011, 13:12:11 PM
Thanks Andy.

Shofty, it's never been about need. It does bring more traffic to the site and this is foremost a geek haven, not Bigforums. It's not like hosting the support forums for something completely unrelated. As Andy has already said he's going to offer member discounts I really don't see the problem as there's still a lot of loyal customers here.

Have you got a good reason why you don't need want them here?

they dont fit.

this place doesn't need them for traffic.
it doesn't need them to pay its way.
tek proved they dont monitor the forums very regularly on the old spot.
its not the place to complain about a graphics card not working and when customers did, the support staff didn't deal with it very well. there are many many tools on the web for that relationship to be built and improved and a support forum on tek is not it.

how many of the people who actually went thru the pain of registering to post in the support forums are about and still contributing? i reckon if we pick the people who posted in the support section and check others ections they've posted in, none of them will have touched the regular forums. you say it does bring traffic, but that traffic is all complaints about delivery or failures or products of which we have no influence.

they make it look like we are affiliated. we aren't. are we?

whats the benefit? yesterday we we re leaving them behind us, all of a sudden its changed. why? what forced your hand? prior agreement? money? free gfx cards?
Title: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 11, 2011, 21:24:56 PM
Quote from: Bacon on January 11, 2011, 13:02:42 PM
Quote from: shofty on January 11, 2011, 11:44:06 AM
under used? it was the wrong place for it...


give me one good reason why we need them here?

Who is Shofty?

was bytejunkie, tekforums user since 2002 or sometime around there under various names. just want to know why the decision has been reversed. want tekforums to be somewhere i don't mind telling my mates i read tekkie sh*t, ive got a few who'd sign up and be useful.
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 11, 2011, 21:25:23 PM
It's how it used to be in the good old days, but we had people that cared about the other enthusiasts.  I'm not saying that the current owners don't, but when it was me, Andy C, John etc working there we all cared what you guys thought.  Same with Nige, although we never actually worked together.

Lets see if they can pick up and run with it.  For Tekheads to use this properly as a support medium, it should be checked hourly.  Make the outside world see that your making an effort to ensure that all support routes are covered.  People will try and communicate with you in a way they feel comfortable, try and accommodate them.  The more angles you can cover the better.

I personally wouldn't use a forum for support, but I also wouldn't telephone unless I was hella cross.  Some people I deal with you can't get them off the phone.

If a customer complains that they can't get hold of you, don't give them a link to the contact us page, give them a telephone number or an actively monitored email address.

Consider how you would like to be treated.  Granted, 99% of the general public are complete f**king idiots but humour them.

I don't mind them being there, as long as they pull their finger out and support them  We've all done it, felt like we've been wronged by a company or sold short and gone to other forums to tell out plight.  Be the forum that they come to and see that you care.


I think we need a  :hug:
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 11, 2011, 21:29:00 PM
Quote from: shofty
money? free gfx cards?

Damnit, who keeps telling people about the cool sh*t?

First it was the "Inner circle", now it's the free money and graphics cards....We've got our own Assange in the ranks.  Arm thine smite buttons lads.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Liam on January 12, 2011, 01:03:34 AM
Where's my free gfx card! :w00t: :dis:

Liam
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 12, 2011, 01:28:02 AM
It's nice to know you think I put a price on the forums, when I didn't even ask Andy to pay towards the hosting.

Sorry, I just plain don't understand your animosity towards Tekheads for wanting to retain their support avenue on a decent forum full of helpful, friendly users, ex-staff and people generally knowledgable, interested in hardware and willing to help. You won't tell your mates you come on here because there's a pseudo-affiliation going on? I mean really, if it offends you so much collapse the subforms or I'll turn on the ignore options, just for you. I probably could even give you a special member permissions level that means you will never see a single post in those forums or even know they exist.

I/we moved the site to keep better control and upgrade the software, there was no active decision to exclude Tekheads and they were more than welcome come to an arrangement with me, I left the old forums in place for them to continue with as they pleased. I wish I had got a free graphics card now, I've been such a fool :(


There's a lot of chat I'm having with Mods, members, various people on how to push the Forums and (dare I use the terminology) 'Tekforums brand' forward, possibly with a site frontend for reviews, etc. It's not just a case of moving to line pockets, I/we want to actively improve the forums and make it bigger and better to get back towards the best times.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 12, 2011, 14:23:40 PM
Quote from: Clock'd 0Ne on January 12, 2011, 01:28:02 AM
I/we want to actively improve the forums and make it bigger and better to get back towards the best times.

I'm sorry, I love the idea but i dont think growth will be as good as it could be if we look to be affiliated. Though you definitely stand far more chance of getting review samples from tek than manufacturers. so i guess it has its advantages.

Really though, I just want to know what the reasoning is. it isn't traffic.
There is no animosity and i never said it offended me. please don't put words into my mouth. i just wanted to know why...
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 12, 2011, 14:31:25 PM
Well we've been through this a few times before I think, you and I, the question constantly seems to come back up though and I've tried to give as clear and as comprehensive a response as possible - it was starting to seem like irrational animosity to me at least.

If it all doesn't work please do feel free to say "I told you so" later on. :))

We're already 3rd on Google folks might like to know :)
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Rivkid on January 12, 2011, 14:33:11 PM
Quote from: Clock'd 0Ne on January 12, 2011, 01:28:02 AM
There's a lot of chat I'm having with Mods, members, various people on how to push the Forums and (dare I use the terminology) 'Tekforums brand' forward, possibly with a site frontend for reviews, etc. It's not just a case of moving to line pockets, I/we want to actively improve the forums and make it bigger and better to get back towards the best times.

If thats the case I'd be interested in helping with 'marketing' and definitely in creating / adding content for some kind of front end. We actually have quite a lot of skills across the forum and we only really tap into a fraction of these as a resource but this could be expanded. I can't think how many times a week I google for an AD or Exchange related solution and find the answer in some random forum - we could easily get that kind of thing going on here.
Title: Re: Tekheads.co.uk Support Forums
Post by: matt5cott on January 12, 2011, 14:35:08 PM
Quote from: Clock'd 0Ne on January 12, 2011, 14:31:25 PM
We're already 3rd on Google folks might like to know :)

Yeah that's all well and good but of all those hits for hardcore whale sex searches are many going to stick around for technical discussion?
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Rivkid on January 12, 2011, 14:38:59 PM
Quote from: matt5cott on January 12, 2011, 14:35:08 PM
Yeah that's all well and good but of all those hits for hardcore whale sex searches are many going to stick around for technical discussion?


Start a hardcore porn thread to reel them in? ;P
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 12, 2011, 18:34:12 PM
I am fine with the support forums, Just seen the tekheads logo in the top right now.
Have to question that one. Fine having the support, agree with all things nige said there but the tekheads logo at the top does not need to be there at all.
They are getting link backs and traffic for SEO purposes and people charge a lot of money for that sort of link building traffic. If they are getting a link up for free - shouldn't be the case now its moved away from their servers, in my opinion anyway.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 12, 2011, 18:43:27 PM
I'm sure Andy will be fixing the reciprocal link his end soon enough ;) besides which, there should be a forum deal banner sitting up there at some point, makes no difference to me whether it linked to SMF like before or Tekheads.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 12, 2011, 19:40:37 PM
In the theme mate I just removed that code. Was thi king banners would come back downthe line so I left space
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 12, 2011, 19:42:59 PM
What's the avatar width height you got it set at? Going to make some improvements around this area mainly to that part of forum
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 12, 2011, 19:44:19 PM
It's 150x150 max
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 12, 2011, 19:55:20 PM
Cool. There are a few bits like karma etc and I'll tidy it all up. I'll Photoshop the posting layout I have in my head and post it so people can see if the like it before I do it of course.

Hopefully everyone will just say it's sh*t hot.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 12, 2011, 19:57:20 PM
Oh to that... Archive.org only has the main page indexed. If anyone has screenshots or links to the thread layout of the forums before the jforums software it would help a lot.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 13, 2011, 11:31:46 AM
i love how i now have -2 karma for asking why? nice one guys...
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 13, 2011, 11:37:26 AM
Quote from: shofty on January 13, 2011, 11:31:46 AM
i love how i now have -2 karma for asking why? nice one guys...

Have another -1 and don't take it personally, after coming home lastnight to a negative i've decided to give everyone else a negative.

I told Clocked0ne the system would be abused! :P
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Leon on January 13, 2011, 11:56:35 AM
Was wondering how I lost my karma! I smite you for that!
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 13, 2011, 12:16:15 PM
Quote from: Bacon on January 13, 2011, 11:37:26 AM
Quote from: shofty on January 13, 2011, 11:31:46 AM
i love how i now have -2 karma for asking why? nice one guys...

Have another -1 and don't take it personally, after coming home lastnight to a negative i've decided to give everyone else a negative.

I told Clocked0ne the system would be abused! :P

f**k it. im taking you all down. clock'd, im assembling a 14 man army to keep you in your place. trading on goodwill just cos you built the new site.

bar stewards.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: shofty on January 13, 2011, 12:16:54 PM
-4? ffs? jesus, you really know when you're not part of the inner circle on here.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Leon on January 13, 2011, 12:25:02 PM
QuoteSorry, you can't repeat a karma action without waiting 1 hours.

Dammit! :P
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 13, 2011, 12:27:22 PM
Quote from: shofty on January 13, 2011, 12:16:54 PM
-4? ffs? jesus, you really know when you're not part of the inner circle on here.

That was probably all me, you can repeat negative Karma every hour :P I knocked everyone down 3-4 :P
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 13, 2011, 12:46:25 PM
There's no inner circle, no spoon, and sadly no vaseline and broom in the Mod's lounge! :))

If everyone is going to start taking this karma business to heart I'll remove it and just install a thanks system at some point :)
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Rivkid on January 13, 2011, 13:04:58 PM
Quote from: Clock'd 0Ne on January 13, 2011, 12:46:25 PM
There's no inner circle, no spoon, and sadly no vaseline and broom in the Mod's lounge! :))

If everyone is going to start taking this karma business to heart I'll remove it and just install a thanks system at some point :)

Might work better - its generally a good system on AVFORUMS
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 13, 2011, 13:09:39 PM
So why did i get a negitive  :dunno:
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: matt5cott on January 13, 2011, 13:14:33 PM
Quote from: Clock'd 0Ne on January 13, 2011, 12:46:25 PM
If everyone is going to start taking this karma business to heart I'll remove it and just install a thanks system at some point :)

(http://img.ffffound.com/static-data/assets/6/b4729256e7359d3fac0861cc9e17410972cacb52_m.jpg)

Anytime.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 13, 2011, 13:17:49 PM
Quote from: Rivkid on January 13, 2011, 13:04:58 PM
Quote from: Clock'd 0Ne on January 13, 2011, 12:46:25 PM
There's no inner circle, no spoon, and sadly no vaseline and broom in the Mod's lounge! :))

If everyone is going to start taking this karma business to heart I'll remove it and just install a thanks system at some point :)

Might work better - its generally a good system on AVFORUMS

Yeah, I'm going to disable the karma actually, it's only going to be abused. I'll put you back up to 0 karma, Brian  ;D

I'll install this when he's updated for RC4 (should be very soon from looking at the support pages):
http://www.simplemachines.org/community/index.php?topic=176565.0 (http://www.simplemachines.org/community/index.php?topic=176565.0)


lol Matt, it would be so tempting to edit the mod so it says "Turn Around..." then you click it and it posts back "Anytime" :))
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 13, 2011, 13:20:17 PM
Quote from: Brian_A on January 13, 2011, 13:09:39 PM
So why did i get a negitive  :dunno:

I'm allergic to people called Brian, sorry.  :muttley:

Edit: Fun over! :P
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Goblin on January 13, 2011, 13:20:52 PM
Quote from: shofty on January 13, 2011, 12:16:54 PM
-4? ffs? jesus, you really know when you're not part of the inner circle on here.

I bumped you down another one just because it's funny watching you take it so seriously.
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 13, 2011, 13:28:13 PM
I didn,t take it serious you could have given me -100 as long as i still got te help Wub
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 13, 2011, 13:33:13 PM
Quote from: Brian_A on January 13, 2011, 13:28:13 PM
I didn,t take it serious you could have given me -100 as long as i still got te help Wub

38 posts, someone is becoming quite the regular around here :P
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 13, 2011, 13:36:44 PM
38 posts, someone is becoming quite the regular around here :P
[/quote]

:Dyou guys just to addictive for me now so have to keep coming back in case i miss something  :heehaw:
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Rivkid on January 13, 2011, 13:37:42 PM
Quote from: Clock'd 0Ne on January 13, 2011, 13:17:49 PM

I'll install this when he's updated for RC4 (should be very soon from looking at the support pages):
http://www.simplemachines.org/community/index.php?topic=176565.0 (http://www.simplemachines.org/community/index.php?topic=176565.0)


That looks better. Although at first I thought it said Spank-O-Matic and wondered what you'd linked to! :)
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 13, 2011, 15:06:22 PM
can we have the clock in 24hr ..January 13, 2011, 03:03:51 PM
plus this can,t be right there was never this many on at that time..Most Online Today: 51. Most Online Ever: 51 (Today at 03:11:03 AM)

Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 13, 2011, 15:34:20 PM
I've sorted the clock, it's 24 hour now.

Also I'm not sure what the deal is with the most online, I can't see any reason for it and I tried recounting the stats. It seems to be right! The only thing I can think of is a lot of guests/search bots came on at that time.
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 13, 2011, 15:36:43 PM
 :thumbup: thats better
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 13, 2011, 16:48:56 PM
Quote from: Clock'd 0Ne on January 13, 2011, 15:34:20 PM
I've sorted the clock, it's 24 hour now.

Also I'm not sure what the deal is with the most online, I can't see any reason for it and I tried recounting the stats. It seems to be right! The only thing I can think of is a lot of guests/search bots came on at that time.

The whale thread is working as intended? :P
Title: Re: Tekheads.co.uk Support Forums
Post by: Smugs on January 13, 2011, 21:02:52 PM
I see the Karma system has already been removed lol. I'm actually surprised it had lasted this long tbh, I only gave it a day tops.

Karma systems are teh suck anyways.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 13, 2011, 21:35:13 PM
Let's get this back to being about Tekheads Support, as opposed to an extension of the suggestions forum.


I've got free postage from Scan.co.uk because I have over 20 posts on Hexus.  As such, I do 99% of my shopping there.
Any plans of offering us anything similar?
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Leon on January 14, 2011, 09:26:55 AM
Quote from: soopahfly on January 13, 2011, 21:35:13 PM
Let's get this back to being about Tekheads Support, as opposed to an extension of the suggestions forum.


I've got free postage from Scan.co.uk because I have over 20 posts on Hexus.  As such, I do 99% of my shopping there.
Any plans of offering us anything similar?

Indeed, one of the reasons I use scan for 99% of my stuff is free next day delivery and can order upto like 7pm. It's very useful :)
Title: Re: Tekheads.co.uk Support Forums
Post by: Tek_Ed on January 14, 2011, 12:36:25 PM
It is free delivery on orders over £99 excl. VAT with Tekheads. I don't think I've ever missed out on this (my orders are usually for high end items) and despite it being described as free 3-5 days shipping my orders are almost always here 2 days after ordering. The one time an order wasn't early, the tracking showed it had been sent out on the day I placed my order. Can't fault 'em there!

I would imagine if Tekheads did offer free shipping on orders less than £99 excl. VAT they would lose money. From my experience in this industry (I've worked for a couple of component retailers since graduation - moved away from that now), I found that profit margins on computer components are usually very small. It is very difficult to compete with the big players and I'm pretty sure Tekheads are not in the same league as Scan when it comes to buying power. Pretty damn sure!  ;)
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 14, 2011, 12:48:17 PM
Soopahfly should know how tight the margins are too as he used to work for them as well, but I can't blame him for asking either ;D

I don't think we're quite busy enough yet for it to work, Hexus is a much busier place and that will mean its more worthwhile for Scan to do that offer.

Andy, feel free to show us otherwise and offer free delivery anyway :w00t:
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 13:09:54 PM
Quote from: Clock'd 0Ne on January 14, 2011, 12:48:17 PM
Soopahfly should know how tight the margins are too as he used to work for them as well, but I can't blame him for asking either ;D

I don't think we're quite busy enough yet for it to work, Hexus is a much busier place and that will mean its more worthwhile for Scan to do that offer.

Andy, feel free to show us otherwise and offer free delivery anyway :w00t:
I am confused though.
Thought this forum was getting away with the association a bit. Then after a chat the support forums are back in because Tekheads need a medium for that (even though they hardly used it) which is fine. Then logo appears at top and now their is talk of loads of inter association etc.
I do not get it.
Nothing against Tekheads but things seem to be going to total opposite of what I thought was the idea and if things go the route they seem Tekheads are getting a sweet deal for nothing considering someone else is paying for hosting, others putting time in etc and they are using the great people here as free support etc.

IF this is going to be the case then Tekheads need to be offering things in return with regular competitions for folks of these forums as well as money off/sweet deals for forum members.
I only see that as fair otherwise I really do not get the Even more association then less.

Again I got nothing against Tekheads but I just seems the total opposite of what was said and if it goes this Route Tekheads are getting a good thing for nothing and that does not seem right.
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 14, 2011, 13:29:01 PM
It's really not that complicated. We are still not affiliated. In summary:

I/we copied/moved the forums away and now have full control of everything - great.
I left the support sections behind to Andy to do with whatever he wanted - fair.
Andy contacted me to ask about putting the forums back on, to which I agreed based on:
Quote from: AndyThe way you have the new forum seems very neat. Would make sence to put the tekheads section at the bottom? To keep everyone happy? If you could sort me a banner spot im happy to come up with some forum based offers we could link back.
- great!

So what we have is not an affiliation, its just a mutually beneficial agreement. They get a forum section and a banner spot, we get some good deals and more traffic.

We're not responsible for anything Tekheads related (outside of moderating the Tekheads section posts) and they are not responsible for anything forums related.


Anything else being discussed here is really an extension of this in ways that should be aiming at increasing our traffic/popularity/web presence, not specifically associating us with Tekheads.
Title: Re: Tekheads.co.uk Support Forums
Post by: matt5cott on January 14, 2011, 13:34:55 PM
The quickest, easiest, dirtiest way to get hits and traffic is for tekheads to do a deal of the day that makes a desirable product the cheapest in the UK, then get it 'hot' on hotukdeals linking back to here.

(http://whatscookingamerica.net/PegW/MiscCakesPhotos/PirateCake.jpg)
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 13:39:23 PM
Quote from: Clock'd 0Ne on January 14, 2011, 13:29:01 PM
It's really not that complicated. We are still not affiliated. In summary:

I/we copied/moved the forums away and now have full control of everything - great.
I left the support sections behind to Andy to do with whatever he wanted - fair.
Andy contacted me to ask about putting the forums back on, to which I agreed based on:
Quote from: AndyThe way you have the new forum seems very neat. Would make sence to put the tekheads section at the bottom? To keep everyone happy? If you could sort me a banner spot im happy to come up with some forum based offers we could link back.
- great!

So what we have is not an affiliation, its just a mutually beneficial agreement. They get a forum section and a banner spot, we get some good deals and more traffic.

We're not responsible for anything Tekheads related (outside of moderating the Tekheads section posts) and they are not responsible for anything forums related.


Anything else being discussed here is really an extension of this in ways that should be aiming at increasing our traffic/popularity/web presence, not specifically associating us with Tekheads.

- Really was all about having some nice control to improve forums more then anything so agreed :)
- Agreed, that is fair. As I said, I got no problem with it as long as they use it. They never really did before, I felt they were just after the traffic.

I just really want to say that when you look at it "We are still not affiliated." does not really apply, As a long term user at a glance it already looks like the forums are. A new user would defiantly get that impression.

This is all on the - conversation rather then moan line of tone here folks. I think I am rightly just asking questions....

I think loosing the logo in top right and with new theme and tweaks and once its all looking good introduce the banner adds again to generate some revenue and tekheads can use them just like anyone else :)
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 13:42:32 PM
Quote from: matt5cott on January 14, 2011, 13:34:55 PM
The quickest, easiest, dirtiest way to get hits and traffic is for tekheads to do a deal of the day that makes a desirable product the cheapest in the UK, then get it 'hot' on hotukdeals linking back to here.

(http://whatscookingamerica.net/PegW/MiscCakesPhotos/PirateCake.jpg)

They need to do it on their site and then have adverts around. Has anyone seen tekheads adds and banner adds in magazines and on the web? Do they do any?
Deal of the day Matt is VERY correct. It currently is one of the BEST forms of web traffic for an online store at the moment.

This site uses a framework on the CMS we primary use at work that I spent quite a bit of time building..
http://www.techmarket.co.nz/

They have deal of the day and it brings in a lot of traffic. This so much so other clients are looking to or already are.
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 14, 2011, 13:45:48 PM
Quote from: matt5cott on January 14, 2011, 13:34:55 PM
The quickest, easiest, dirtiest way to get hits and traffic is for tekheads to do a deal of the day that makes a desirable product the cheapest in the UK, then get it 'hot' on hotukdeals linking back to here.

(http://whatscookingamerica.net/PegW/MiscCakesPhotos/PirateCake.jpg)

I've mentioned this very idea and others to Clocked a few times now. This would drum up some serious traffic and hopefully get some nice sales in but Tek would also have to prepare in advance and be able to allocate some stock just in case.
Title: Re: Tekheads.co.uk Support Forums
Post by: matt5cott on January 14, 2011, 13:50:56 PM
http://www.tekforums.net/computing-internet/resandy-bridge/msg180364/#msg180364 (http://www.tekforums.net/computing-internet/resandy-bridge/msg180364/#msg180364)

Quoteandy[tek]

On a shameless plug a 2500k and the p8p67 pro board is £5 cheaper from tekheads with free delivery :) plus if you ask nicely ill send you a mafia2 full game download code by pm :)


Something like that would have worked well, top end tech, cheapest.

People just need to know....  :roll::lol:
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 14, 2011, 13:53:20 PM
thats a good idea,also i think clicking the forums here should be a welcome screen,explainig what tekforums is all about and that they have been say supported by tekheads as a leading supplier which is offering memebers discounts,competions etc but is not affiliated with the company soething like sponsered that way it be clear to ppl and everyone is happy. ;D
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 14:10:13 PM
Quote from: Brian_A on January 14, 2011, 13:53:20 PM
thats a good idea,also i think clicking the forums here should be a welcome screen,explainig what tekforums is all about and that they have been say supported by tekheads as a leading supplier which is offering memebers discounts,competions etc but is not affiliated with the company soething like sponsered that way it be clear to ppl and everyone is happy. ;D

Brian, The splash screen welcome screen is one of the worst things you can do in modern websites. Trust me as its my job - you DONT do these any more :)

Nige said were the forums are not affiliated, I think Tek already have enough stuff on here to represent them with the support forums. A product thread for them to post cool offers may help them but as said doing all of what you mentioned would be if there was an affiliation or the forums ran by tekheads. That is not the case.
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 14, 2011, 14:30:10 PM
 :D ok i trust on that 1,but what if you just change the wording on there banner underneath from this: Also home to Tekheads Ltd support forums to something saying sponsored by tekheads then in the support section do a sticky explaining that we are not affiliated with them and they just provide discounts to memebers etc :dunno:
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 14:33:28 PM
Quote from: Brian_A on January 14, 2011, 14:30:10 PM
:D ok i trust on that 1,but what if you just change the wording on there banner underneath from this: Also home to Tekheads Ltd support forums to something saying sponsored by tekheads  :dunno:
.
It is not sponsored by tekheads. :P
I think you just need to get it that these forums are not associated with tek any more. It was still hosted on their servers and a little while ago link and logo and some support forums appeared. Before it for a long time it was even more associated as a lot of people here worked there and Sam was the boss.
Not the case now. Guys have been kind enough to put them up here again for Tek to help them.
Its not a sponsorship or tekheads ownership or tekheads forums.
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Leon on January 14, 2011, 14:36:27 PM
We just happen to share similar names and some of the forum vets worked there :)

Sharing space was an idea to benefit both - forums and some sort of support for Tekheads, some extra traffic for us :D
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 14, 2011, 14:52:39 PM
I understand that and i,m not really bothered about the changes adding them to the forum section,but surely if some ppl want to get discounts or tekheads want to do it,then in my book thats like being sponsored in a you scratch my back we scratch yours kind of thing Wub
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on January 14, 2011, 14:57:53 PM
But we're not sponsored by them Brian, they don't pay the hosting or anything. Sponsorship implies money changing hands.

Shall i change it to read "They scratch our back we scratch theirs" :lol:
Title: Re: Tekheads.co.uk Support Forums
Post by: Brian_A on January 14, 2011, 15:02:28 PM
ok i,m just going by when i have gamed for clans in the past we have done a deal where we put a link to there site for free goodies or discounts on there products,sorry if i have been misunderstood on what i was trying to explain Wub
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 14, 2011, 16:29:56 PM
As long as the free goodies are more useful than the junk that Scan have shipped me with my last two orders.

A pack of 3 Silicon cases for Gen2 Ipods.
I got two of them packs.

Junk.
Straight in the bin.
Title: Re: Tekheads.co.uk Support Forums
Post by: Bacon on January 14, 2011, 16:44:32 PM
Quote from: soopahfly on January 14, 2011, 16:29:56 PM
As long as the free goodies are more useful than the junk that Scan have shipped me with my last two orders.

A pack of 3 Silicon cases for Gen2 Ipods.
I got two of them packs.

Junk.
Straight in the bin.

Don't worry, Tek will be stocking up your Vaseline supplies  :muttley:
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on January 14, 2011, 16:49:51 PM
Should have included the other silicon based pack'o'three item :D
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on January 14, 2011, 21:23:45 PM
Quote from: Brian_A on January 14, 2011, 15:02:28 PM
ok i,m just going by when i have gamed for clans in the past we have done a deal where we put a link to there site for free goodies or discounts on there products,sorry if i have been misunderstood on what i was trying to explain Wub
It is not a clan or anything.
What you basically said here is still sponsorship.
Not sure where you ave got this mindset from about tekheads and these forums?

@Nige
Will you guys re-evaluate the need if Tek stuff if they just continue not to use it? Only saw one post every now and again from a new user with an order problem who made a few posts then never stayed on the forums. At first Andy from Tek did post but not really much from any of them, As mentioned just seemed they using forums for traffic and all really fussed about.

@Tekguys
That not really having a go at you guys, I am in the web industry so I know how things work and from a client company why they would want to do something and have something if they know something about the web.
Of course you want the association to help your business and why not, but especially now there is even less association from you guys now its in a new place I think a bit more of an effort seen to use it would be appreciated.

@Everyone else -
An online business is driven by the number of visits. Getting the traffic is of Massive importance, once there getting them there and making an order seem a very painless and simple thing is important.
It's of huge importance. Forums area a great way for link building, just as blogs are. Tekheads if they want traffic can look at going down the blog route if they want.
When I talk about traffic it is not just about people coming here then seeing Tek. Bots will go through the forums and they LOVE dynamic, always updated content on a site, why forums and blogs and well made sites with that in mind do well. So a bot going through these forums (with nice SEO positives created, like friendly URL's) will pick up on the tek links, other sites linking to threads here etc. If you had facebook like options here as well and the forums on facebook it is a lot of link building for Tekheads.
This in turn helps their ranking as even today the relevant external links is probably the biggest factor to have a good ranking.

Google addwords works but you pay a lot of money for it, same with other similar online advertising.
I get Tekheads understand this to some degree and know the value of this. I have always got the impression that they really never used it at their support forums or showing off products. You had the early stuff but it soon went quite dead in that section. The decision to move it at the bottom from the top for example happened.

It is a value to the company so if they got support stuff or a section to share when products are in stock or have special offers shown etc it really needs to be used properly. If they are not looking to have a ticket system on their site and use this for support they need to get that driven more then it is. Guys here happy to help as free support for tekheads - why not, lots of us here like to help people where we can.

But your getting traffic, link building, SEO for your site and business, free support staff, free advertising space basically now its not on tekheads servers.....

I just would either like to see it being used more by them and for them to appreciate that or b it dumbed down.

I can give Nige some php code which would find all tekheads.co.uk links and add a no-follow for example :)
Title: Re: Tekheads.co.uk Support Forums
Post by: XEntity on December 01, 2011, 18:46:46 PM
Quote from: Clock'd 0Ne on January 11, 2011, 11:29:04 AM
I know it was under-used previously but they are going to have a new drive with this on the new software and hopefully we will soon have a banner at the top and some some exclusive forum member discounts  :thumbup:

Where are these discounts that Andy promised? I assume that idea fell through again?

And also the link on Tekheads doesn't direct to tekforums (www.tekfoum.co.uk doesn't work, tekforum.co.uk does)
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on December 01, 2011, 19:24:41 PM
I think I might just sack off the support forums now, they haven't been posted in in months and I'll get nowhere chasing any kind of arrangement from Andy. It's had a year to see how it goes, clearly thats nowhere. We're getting far more hits and members just off the popularity of the guides :)
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on December 02, 2011, 01:53:56 AM
Quote from: Clock'd 0Ne on December 01, 2011, 19:24:41 PM
I think I might just sack off the support forums now, they haven't been posted in in months and I'll get nowhere chasing any kind of arrangement from Andy. It's had a year to see how it goes, clearly thats nowhere. We're getting far more hits and members just off the popularity of the guides :)
Pull the link off while your at it mate. Like when the site moved, they will get in touch again because they need the traffic :)

Can sort something better with them through tekmonkeys tbh.
Title: Re: Tekheads.co.uk Support Forums
Post by: XEntity on December 02, 2011, 17:48:21 PM
To be honest, I'd sooner be linked to a different company, we only get complaints from tekheads users, it's be interesting to know how many users we have pointed there way and how many they have pointed to us (I expect none if the link doesn't even work!)
Title: Re: Tekheads.co.uk Support Forums
Post by: neXus on December 02, 2011, 22:22:17 PM
Quote from: XEntity on December 02, 2011, 17:48:21 PM
To be honest, I'd sooner be linked to a different company, we only get complaints from tekheads users, it's be interesting to know how many users we have pointed there way and how many they have pointed to us (I expect none if the link doesn't even work!)

To be fair when ever you have a forum as a company you only get the negative posts. Will always be the case.
But yeah, I think Bacon will sort some things when we go down the site thing.
Title: Re: Tekheads.co.uk Support Forums
Post by: Clock'd 0Ne on December 05, 2011, 10:18:51 AM
These should be disabled now. I'm going to take out the banner in the top right later on after moving the site to new hosting
Title: Re: Tekheads.co.uk Support Forums
Post by: soopahfly on December 05, 2011, 14:59:40 PM
Seems very small. :(
Title: Re: Re: Tekheads.co.uk Support Forums
Post by: Bacon on December 05, 2011, 17:38:58 PM
Quote from: soopahfly on December 05, 2011, 14:59:40 PM
Seems very small. :(

What does? :)