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bank charges nightmare ?

Started by chaotic_uk, November 25, 2009, 17:31:53 PM

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Sam

Quote from: bytejunkie
Quote from: SamOf course the charges are ridiculous, but they are lawful.

maybe in your opinion. but lots and lots of proper lawyers (no offence) wouldnt be challenging this if they were legal. the banks themselves wouldnt have paid out already if they could justify those charges.

Matt

No not in my opinion, in the opinion of the highest court of the land. Hence the ruling we are discussing.

Eagle

Quote from: bytejunkie...but lots and lots of proper lawyers (no offence) wouldnt be challenging this if they were legal. Matt
Eh?  Laws are challenged all the time. Thats how it works.  If laws werent challenged, women would still not have the vote, for example...

.

shofty

Quote from: Sam
Quote from: bytejunkie
Quote from: SamOf course the charges are ridiculous, but they are lawful.

maybe in your opinion. but lots and lots of proper lawyers (no offence) wouldnt be challenging this if they were legal. the banks themselves wouldnt have paid out already if they could justify those charges.

Matt

No not in my opinion, in the opinion of the highest court of the land. Hence the ruling we are discussing.

and again, you prove you havent even read anything about it.

the court chucked it out because they deemed to OFT to be challenging the legality under the wrong clause of the law.

nothing to do with the legalityof the charges.

sam, if you want some links to read up on this issue, pm me.

Sam

Since the court chucked it out, the charges are legal.
If they were not legal, you would have no problem sueing them to get your money back.

I think you are confusing legal and what you consider to be ethical.

Dave

good ruling for me tbh.. as Id rather stick with my no-frills free banking - Id rather not have to pay to cash cheques, draw money from an ATM, make a debit card transaction or have paper statements or pay a monthly fee - if the banks werent able to make these charges then theyd have to find other ways to collect revenue as current accounts tend to be break even at best for highstreet banks.

Theyre not that bad either - almost all banks will refund you for the first time it happens - most will refund you all or 50% the second time too if you complain - this is pretty much applicable each 6months to a year so if you only go over-overdrawn every so often then chances are youll not have to pay the fees anyway. If people are living into thier overdraft then thats just silly on thier part - the odd mistake will get a refund anyway but to repeatedly breach the limit is the fault of the individual.

With the credit crunch weve all seen in the last couple of years what happens when banks allow chavs to borrow more than they can afford in order to buy houses so its probably a good thing that the banks can and do crack down on unauthorised overdrafts.

White Giant

Meh, I was looking at getting a lot of money back from this (based on a point in my life when I didnt realise what money actually meant). My own fault yes, but difficult to say no at the time.

One of my few mates is moving into banking, and whilst he is 6 years my junior, his bonus every three months is more than I earn in 4 years.

Go figure.

chaotic_uk

Quote from: Davealmost all banks will refund you for the first time it happens - most will refund you all or 50% the second time too if you complain - this is pretty much applicable each 6months to a year so if you only go over-overdrawn every so often then chances are youll not have to pay the fees anyway. If people are living into thier overdraft then thats just silly on thier part - the odd mistake will get a refund anyway but to repeatedly breach the limit is the fault of the


you have never tried the yourkshire bank ? , no matter if it is their fault they still charge you . and not matter how much of a fuss you kick up they still as good as say f*** off its our money now

Dave

Id never even heard of Yorkshire bank until you just mentioned them - tbh.. it does seem silly and frankly bad business practice for them to not refund a fee for the first offense so to speak but if it was actually their fault somehow then just take your complaint further.

Firstly are you sure its their fault? If so then you could consider making a complaint to the financial ombudsman service, it will cost the bank about £300 quid just to represent themselves(in terms of man hours used in dealing with it etc..) so youre likely to get reimbursed simply by asking to speak to a manager, putting forward your complaint and mentioning that if its not dealt with youll be looking to go to the FOS.

chaotic_uk

have spoken to the manager more than a dozen times and no joy , so i have taken it further and may end up going to court over it . what gets me is when they charge you for no reason and that makes you overdrawn , then they send you a nasty letter telling you your overdrawn a week later . but by this time your over a £100 over your limit cause of the daily charges on top

Sam

I doubt they charge you for no reason. I would bet they dont have computer program running randomly debiting accounts.

chaotic_uk

they did and in the end they said it was a computer error or something but i still had to pay the charges as i should not let my account go overdrawn , how on earth can they charge me for a comp error ?

Dave

you might want to expand on that tbh...

what exactly was the error on the part of the bank?

If it really was their fault then phone up, ask to speak to a manager, tell them your complaint is still unresolved and if it isnt resolved by him youll be going to the financial ombudsman service. Then report back on their reaction in this thread - if it was an error made by them then youre very likely to simply get a refund then and there in fact even if its a bit debatable whether its their fault you probably will still get a refund doing that.

Sam


chaotic_uk

Quote from: Daveyou might want to expand on that tbh...

what exactly was the error on the part of the bank?

If it really was their fault then phone up, ask to speak to a manager, tell them your complaint is still unresolved and if it isnt resolved by him youll be going to the financial ombudsman service. Then report back on their reaction in this thread - if it was an error made by them then youre very likely to simply get a refund then and there in fact even if its a bit debatable whether its their fault you probably will still get a refund doing that.

i was not told the exact error , i nearly hit the manager as he spoke rudely to me saying i did not know what i was talking about and he did cause he is the bank manager . this is why i went through bankingrefunds

Clock'd 0Ne

There is always an ombudsman you can go to and this should always be the first port of call when you are aggrevied with the response of a complaint.