Posted on another topic earlier how i havent had any problems with my xbox.

So i get home from work. Thought id boot up COD2 to see what its like, then i get some horrendous noise from the DVD so i pop it out incase it gets scratched. Put it back in and the Tray kept coming out.

Unplugged the xbox. Back in. Tray stayed in. "Unplayable Disc"...ARF!

Does this mean my lasers gone or what??

What do i do? It was brought from play.com @ crimbo.

Call Microsoft, the warranty has been extended to three years worldwide.

Quote from: skidzillaCall Microsoft, the warranty has been extended to three years worldwide.

And you either get it fixed and the issue parts replaced and sorted or a new one with all the issues addressed.

Will i have to send the whole xbox back then?

Anyone have the number, microsoft aint working for me for some reason :\

Will they need any information from me, about the purchase, system etc?

unlucky dude, i didnt post in that thread for the same reason... touch wood.

Quote from: CodedWill i have to send the whole xbox back then?

Anyone have the number, microsoft aint working for me for some reason :\

Will they need any information from me, about the purchase, system etc?

You can detach and keep the Hard Disk, that doesnt need to be sent back.

http://www.xbox.com/en-GB/support/contact/

You will need to quote your consoles serial number, along with date of purchase.

Quote from: skidzilla

Quote from: CodedWill i have to send the whole xbox back then?

Anyone have the number, microsoft aint working for me for some reason :\

Will they need any information from me, about the purchase, system etc?

You can detach and keep the Hard Disk, that doesnt need to be sent back.

http://www.xbox.com/en-GB/support/contact/

You will need to quote your consoles serial number, along with date of purchase.

Lots of people actually say not to take your hardrive becuase they kindly update it all for you if you have not done so and shove a million vidoes and demos on them as well, lol. Aint they kind

Quote from: neXusLots of people actually say not to take your hardrive becuase they kindly update it all for you if you have not done so and shove a million vidoes and demos on them as well, lol. Aint they kind

Or maybe he had someones elses HDD back ;-)

My mate sent his Xbox back for repair... He had a different one back, that was manufactured 6 months after his one

Quote from: Eggtastico

Quote from: neXusLots of people actually say not to take your hardrive becuase they kindly update it all for you if you have not done so and shove a million vidoes and demos on them as well, lol. Aint they kind

Or maybe he had someones elses HDD back ;-)

My mate sent his Xbox back for repair... He had a different one back, that was manufactured 6 months after his one

lol, not heard that but they do put their "media pack" of all new coming things and demos and vidoes basically advertising

i am made up at the fact that warranty is extended to 3 years

the 3 year extension only covers the 3 red light general failure issue, the rest is just 1 year... sorry guys lol